MTN 4G LTE FAQs
WHAT IS LTE?
LTE (Long Term Evolution) stands for the 4th generation of telecommunications technology that delivers very high data speeds. With LTE, you can enjoy HD video streaming, video calls, superfast downloads, online gaming and so much more.
IS 4G THE SAME AS LTE?
Yes! LTE is also known as 4G, since it’s the 4th generation of telecommunications technology after 3G.
WHY DO I NEED TO GET LTE?
LTE offers faster download and upload speeds that will considerably improve your internet experience. With LTE you can stream music and video, upload and download faster. You can essentially use your mobile or tablet like a fixed line Internet connection.
HOW AM I CHARGED FOR 4GLTE?
With 4GLTE, you simply use your current data plan and you are charged according to your current plan rates.
HOW DO I CHECK FOR COVERAGE INFORMATION?
Coverage information is available online at www.mtnonline.com/4G.
DO 3G DATA PLANS WORK ON 4G?
Yes your regular data plans works on 2G, 3G and 4G.
WHAT DO I NEED TO CONNECT TO 4G/LTE?
You simply need a USIM, an LTE compatible device and be in an area covered by 4G.
HOW DO I KNOW IF I HAVE A USIM?
Simply text 4G to 131 from your mobile device. You will receive an SMS telling you if your SIM or device is 4G/LTE ready.
WHERE CAN I GET A 4G DEVICE
Visit the nearest MTN store or any phone store near you. be sure the device supports Band 7 (2600MHz).
I HAVE A 4G DEVICE AND USIM BUT I STILL CAN'T CONNECT.
- First, check that your 4G device supports Band 7 (2600MHz). You can check the device specification on the internet before purchasing it.
- Next ensure you have turned on 4G under the phone network settings.
- If you still can’t connect, visit an MTN store for support or check out the 4G videos on the MTN website.
HOW WILL I KNOW THAT I AM CONNECTED TO 4G NETWORK ON MY MOBILE?
The 4G signal will be reflected on your 4G smartphone signal bar.
DO I NEED SPECIAL DATA PLANS FOR 4G?
No you don’t need any special data plan for 4G. All 2G and 3G voice and Data plans will work on 4G.
Below is a list of Data plans available:
|Bundle Plan||Price (N)||Validity Period||Activation (SMS to 131)||Activation (USSD)|
|VOLUME BASED (ALL DAY PLANS)|