Corporate Information

CORPORATE INFORMATION ABOUT MTN NIGERIA

Spearheading Nigeria's ICT Revolution.

With over 55 million subscribers, MTN Nigeria Communications Limited (MTNN) provides cellular network access and ICT solutions to millions of Nigerians, connecting whole communities with each other and with the rest of the world. It is also the largest subsidiary in the MTN Group – a multinational telecommunications group offering world-class cellular network access and business solutions to over 210 million subscribers in 22 countries across Africa and the Middle East.

Since inception in 2001, MTNN has led the growth in the voice market to become the biggest mobile operator in Nigeria and West Africa. It is now pursuing new growth opportunities in the data and ICT space. This lead position is evident in a differentiated and attractive array of product and service offerings, as well as a growing bouquet of ICT products.

With 15 Service centres, 144 Connect Stores and 247 Connect Points located in every state of the federation, MTN is poised to lead the delivery of a bold, new digital world to the Nigerian market.

MTNN is 75.81% owned by MTN International (Mauritius) Limited (MTNI); 18.7% held by Nigerian shareholders through special purpose vehicles; 2.78% owned by Mobile Telephone Networks NIC B.V and 2.71% owned by Shanduka Telecommunication (Mauritius) Limited.


Our Vision and Values

Our vision is to lead the delivery of a bold, new, Digital World to our customers.

Our mission is to make our customers' lives a whole lot brighter.

While we add value through our products and services, we are also committed to adding value by ensuring good corporate governance, which has earned us commendation from various arms of government. We are proud to note that our level of fiscal compliance (through various tax payments) has made a significant contribution to Nigeria's Gross Domestic Product.

As a global brand, MTN subsists on the core brand values of Leadership, Integrity, Relationships, Innovation and a Can do attitude. We pride ourselves on our ability to make the seemingly impossible possible, connecting people with friends, family and opportunities and enriching lives through our products and services.

Nigeria's Number 1, since 2001

On February 9, 2001, we secured one of four available licenses to operate digital GSM (Global System for Mobile Telecommunications) telephony from the Nigerian Communications Commission (NCC). A licence fee of US$285 million was paid for an initial 15 year period, allowing MTN Nigeria to provide and operate a 900 and 1800 MHz second-generation digital mobile service within Nigeria.

MTN Nigeria made the first call on its network on May 16, 2001.

On March 19, 2007, we were also granted a 3G licence from the NCC, and later made a payment of $150 million before commencing 3G services in the same year.

Since commencing business operations in August 2001, MTN Nigeria has consistently placed a high premium on network quality, customer service and value-added services which truly enrich customers' lives.

As a pioneer and leader in the industry, MTN has also recorded several notable firsts, which have positioned our operations and activities as a point of reference for the telecoms industry and the business community in Nigeria and Africa.

  • As one of the major players in Nigeria's GSM revolution, MTN Nigeria was also the first to launch its service across major Nigerian cities, and currently has the most expansive network coverage, spread across 3,340 cities, towns and villages in all 36 states of the federation, including the Federal Capital Territory (FCT).
  • On February 10, 2003 MTN became the first mobile company in Nigeria to record one million active subscribers on its network.
  • In 2007, MTN became the first Nigerian company to pay for a 3.5G license and also the first to launch the service.
  • MTN became the first company in the world to launch the pre-paid Blackberry service.
  • MTN is the first company to invest in building a fibre-optic network pan-Nigeria.
  • In 2013, MTN became the first telecom operator to build a record 10, 000 base transceiver stations (BTS) in Nigeria.
  • Our awareness of the need to promote environmental and Corporate Social Responsibility has also led us to establish a foundation (the first Nigerian telecommunications company to do so). Through the MTN Foundation, we go the extra mile to put smiles on the faces of Nigerians by investing in sustainable projects spanning the education, economic empowerment and health sectors, which have a high impact on the quality of life in communities across Nigeria. To date MTN Foundation had invested over Ten Billion Naira (N10, 000, 000, 000.00) in carrying out projects in 338 project sites in the 36 states of Nigeria and the FCT.
  • MTN has also extended its level of responsibility to the environment by being the first to introduce bio-degradable recharge cards, which do not cause any damage to the environment. We have also demonstrated our support for reduction in the use of paper, by introducing MTN E-charge (now known asMTN VTU Plus) which is an electronic way of loading airtime directly to phones, instead of buying recharge cards.
  • We are also the first company in Nigeria to introduce free midnight calls for its subscribers, as well as popular value-added services such as Caller Tunez, MTN AfriNolly and Share and Sell, which offer a new and exciting twist to the way we use our phones to empower and connect with business associates, colleagues, and loved ones.

Powering Connections... via First - Class Technology

MTN's commitment to first-class network quality is at the centre of its key value proposition to its esteemed customers.

Our leadership position in the area of network investment, coverage, expansion and state of the art infrastructure is also evident - with more than $12 billion invested to date in fixed assets and facilities nationwide and an additional $3 billion investment to be ploughed into the network over the next 2 years (2013-2015).

As a result of these massive investments, MTN Nigeria now has the most expansive network coverage, spread across 3,340 cities, towns and villages in all 36 states of the Federation, including the Federal Capital Territory (FCT). MTN also provides network coverage to 89.24% of Nigeria's land mass, while over 86.46% of the population have access to our services.

We continue to break new grounds in network expansion while providing state-of-the-art network infrastructure. Some memorable milestones in our journey include:

  • Building the Largest Digital Transmission Backbone
    On January 20, 2003, we commissioned the 1st phase of our digital microwave transmission backbone, Y'elloBahnâ on January 20, 2003.
    Constructed at an initial cost of $120million, the first phase of Y'elloBahnâ spanned 3, 500 kilometres. The 2nd phase of Y'elloBahnâ which started in July 2003 extended the Y'elloBahnâ project to cover a total of 4,500 kilometres.
    The length of the entire digital microwave transmission backbone currently stands at 11, 400km. This interconnects with Cameroun in Borno and Cross rivers states and with Niger Republic in Sokoto State.
    In terms of distance and capacity, this makes the Y'elloBahnâ Africa's most extensive digital transmission infrastructure and it has significantly contributed to enhancing call quality on MTN's network.
  • Deployment of Fibre Optic Cables
    In addition, we also embarked on the deployment of fibre optic cables across the country to boost the transmission capacity on our network.
    This massive project has so far been executed in eight phases, and as at October 2013, a total of 11,500 kilometres had been covered with fibre-optic cables across Nigeria. This makes it the longest privately-owned fibre-optic cable ever laid in Africa and definitely one of the most modern.
  • Building the Largest Network Switch Centre

    In 2010, MTN Nigeria (in partnership with Ericsson) commissioned the largest network switch centre in the world, capable of handling calls from up to 8 million subscribers at a time.

The MTN network is coordinated from one hundred and seventeen (117) switches spread across the country in the following order: Lagos (25), Abuja (13), Asaba (15), Kano (12), Port Harcourt (7), Ibadan (12), Owerri (13), Kaduna (6), Enugu (9) and Benin (5).

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