MTN Game+ FAQ

What is MTN Game+?

MTN Game+ is a service that allows customers download and play mobile games on their data enabled handsets and devices.
-  The service will provide different categories of Games that customers may choose from, and will give them an exciting digital experience.
-  The Game portal allows users to perform various operations, such as Gameplay, buy In-game props and  pay per use.

How do I subscribe for this service?  
Customers can sendsms keyword of respective game plan to2200. After performing the Double confirmation the customer will receive ahttp://game.mtnonline.comdirecting him/her to the game portal.
Game + app can be downloaded by clicking the download button at the bottom of the Game web homepage.
.

Game Plan SMS Keyword Android SMS Keyword kjava
Daily Gd jd
Weekly Gw jw
Weekly (without data bundle) Ngw (Not applicable)
Monthly Gm jm

How much does MTN Game+ service cost?


- There are different affordable Game VIP Club Subscription Plans within for customers to choose from.
Android device

Validity Data Allocation

Game  download

price
Daily 50 *Unlimited 40
Weekly 150 *Unlimited 150
>Weekly N/A *Unlimited 100
Monthly 500 *Unlimited 550

*Number of downloads is dependent on how many games allocated data can contain
Kjava device

Validity Data Allocation Game  download Price
Daily 2 2 20
Weekly 4 4 50
Monthly 10 10 120
What happens after I send the subscription request?
Once the system receives your request to subscribe for MTN Game + first timeyou will get allocated 7 days FREE trial +150 mb data. Game portal link would be sent to you http://game.mtnonline.com through which you can access the Game + portal.
Game data allocation can only be used for Game+ operations such as portal browsing, game play and game downloads

Do I need to register for the service?


Yes! You are required to register and be logged into the Game portal to use the various Game services.
-  When a customer attempts to download Game on the Game portal for the first time, the system;
-  Enter your mobile number and click on Get Code
- Your verification code will be sent to you via sms
- This will be used to login at anytime.

What benefits will I enjoy when using the MTN Game+ service?


Customer can, purchase, download and share their favorite Game.

 When a customer purchases any of the Game VIP Club Subscription Plans, they become a Game+ Club member and are eligible for pricing discounts within the app. Also they willbe given preferential treatment for any benefit provided by the Game portal

Who can use the MTN Game+ service?


MTN Game+ is available to all MTN customers on Prepaid and Postpaid Plans

What devices can access the application?


The Game+ service is available on, Android and kjava capable devices

 

Do   I get notified after my Game Plan   bundle has expired?


  If yes how can I stop it?
Yes you get notified and can send STOP (and code of your VIP membership plan) in SMS to 2200 E.g. sms GM to 2200 to stop Monthly plan. GD for daily, GD for weekly, JD for daily kjava  etc

 

How do I unsubscribe from MTN Game + service?


Send STOP (and code of your VIP membership plan) in SMS to 2200. E.g. sms ‘Stop gm’ to 2200 to stop Monthly plan.

               
How do I Check for Game Downloaded?


You can check in the game portal under “Downloads”

 

When I download Games do I own them forever?


When Games are downloaded they remain on your phone but can only be played if you have a valid VIP club plan.

What happens when I have a valid VIP membership subscription and my phone gets damaged?


As long as you have a valid subscription, you can redownload the games to your new devices from your Game data or your person al data if your Game data is exhausted

If my VIP membership validity has expired can I still play the games downloaded on my phone?


When your VIP membership expires you would not be able to play the Pay per Download games until you renew your subscription. But u can play the In-App Purchase games which are free to play.

If my VIP membership validity period has not elapsed and my data finishes can I play the games downloaded?


Yes! As long as your VIP membership is still valid you would still be able to play the games downloaded even if allocated game data has elapsed

Is it possible for me to buy games on the Game portal without subscribing to a plan?


Yes you can, but you can only buy Pay Per Download games that is  labelled “pay to use”

Do I have to be a VIP member to access the Game Portal?


No! You don’t have to be a VIP member to access the game portal but you have to be a VIP member to download and play games (except “Pay to use”)

What kinds of Games are available on the MTN Game+ portal?


On the MTN Game+ portal there games of different categories like Racing, Sports, Music, Action, Chess&Cards, Strategy, RolePlaying, Casual&Puzzle, Casino

Can one download the MTN Game+ APP from any type of mobile phone?


MTN Game+ APP can only by downloaded with an android phone . Kjava phone users can only access MTNGame portal through the link http://game.mtnonline.com

How can I check my Game data balance?


To check your Game Data balance  dial *559#