Voice

TravelPass

What is MTN TravelPass? What is MTN TravelPass?

A. MTN TravelPass is a subscription-based roaming plan which offers outgoing calls and SMS across 50+ countries and destinations.

What plans are available on MTN TravelPass? What plans are available on MTN TravelPass?

A. There are three (3) TravelPass plans available to MTN customers.

Offers Benefits
7days (Voice) TravelPass

@N10,000

Up to 50mins OR 100 SMS
7days (Data) TravelPass

@N10,000

1GB data
14days (Voice/SMS + Data)

TravelPass

@N20,000

Up to 75 mins OR 150 SMS + 1GB data
Who is eligible to subscribe to MTN TravelPass? Who is eligible to subscribe to MTN TravelPass?

A. All new and existing Prepaid and Postpaid customers on the MTN network can subscribe to any of the TravelPass plans.

How do I subscribe to MTN TravelPass? How do I subscribe to MTN TravelPass?

A. You can purchase any of the TravelPass plans via the following channels.

Offers SMS USSD Amount
7days (Voice) TravelPass

@N10,000

Text 530 to 312 *312*501# Or *312*6*1*1 # N10,000
14days Voice/SMS + 1GB) TravelPass

@N20,000

531 to 312 *312*502# Or *312*6*1*2 # N20,000
7days (1GB Data) TravelPass

@N10,000

532 to 312 *312*503# Or *312*6*1*3 # N10,000
Where can I subscribe to MTN TravelPass? Where can I subscribe to MTN TravelPass?

A. You can subscribe to any TravelPass plans in Nigeria before travelling OR while roaming abroad.

Can I buy MTN TravelPass for others? Can I buy MTN TravelPass for others?

A. Yes, you can buy any MTN TravelPass plans for your family and friend irrespective of your location and the beneficiary.

Can I purchase any MTN TravelPass multiple times? Can I purchase any MTN TravelPass multiple times?

A. Yes, you can purchase the same TravelPass plan multiple times, BUT each of the TravelPass plans activated will expire separately.

Will I be able to purchase a combination of MTN TravelPass plans? Will I be able to purchase a combination of MTN TravelPass plans?

A. Yes, you can purchase a combination of different TravelPass plans, BUT each plan activated will expire separately depending on the validity.

What happens once my plan is exhausted while making a call or browsing? What happens once my plan is exhausted while making a call or browsing?

A. On exhaustion or expiry of your bundle minutes or data, you will be charged from your main account or credit limit as applicable.

Will I get a notification message to enable me to monitor my bundle usage? Will I get a notification message to enable me to monitor my bundle usage?

A. Yes, you will get an sms notification when you have used up to 50% and 80% of the subscription and exhaust the plan. You will also get End of Call Notification which shows the volume of minutes, SMS and Data used.

Will I be able to roll over unused bundle benefits after it expires? Will I be able to roll over unused bundle benefits after it expires?

A. Yes, you will be able to roll over the unused bundle after expiry IF you buy another bundle within the rollover period; 3days for the 7days bundle and 5days for the 14days bundle. Otherwise, you lose the unused bundle.

How do I check my TravelPass Bundle balance? How do I check my TravelPass Bundle balance?

A. You can check your TravelPass Bundle Balance via the following channels:

  • USSD – Dial *310# or *312*6*6#

Note: Balance displays unused percentage (%) of TravelPass plan

What are the eligible destinations for MTN TravelPass? What are the eligible destinations for MTN TravelPass?

A. MTN TravelPass will be available in 50+ countries.

Eligible destinations:

  1. United Arab Emirates (UAE)
  2. United States of America (USA)
  3. United Kingdom (UK)
  4. Saudi Arabia
  5. Canada
  6. Qatar
  7. China
  8. India
  9. France
  10. Turkey
  11. Germany
  12. Netherlands
  13. Ireland
  14. Spain
  15. Hungary
  16. Italy
  17. Ghana
  18. Kenya
  19. South Africa
  20. Benin
  21. Switzerland
  22. Australia
  23. Hong Kong
  24. Cameroon
  25. Cote D’Ivoire
  26. Niger
  27. Malaysia
  28. Liberia
  29. Uganda
  30. Rwanda
  31. Republic of Congo
  32. Israel
  33. Greece
  34. Egypt
  35. Iran
  36. Czech Republic
  37. Mexico
  38. New Zealand
  39. Romania
  40. South Sudan
  41. Sudan
  42. Swaziland
  43. Zambia
  44. Botswana
  45. Jordan
  46. Kuwait
  47. Norway
  48. Pakistan
  49. Poland
  50. Sweden
  51. Thailand
  52. Guinea Bissau
  53. Guinea Conakry
Which destinations and countries can I call with my TravelPass? Which destinations and countries can I call with my TravelPass?

A. You can make calls to local numbers in the visited country and call to Nigeria. However standard rate applies to calls to countries not covered in TravelPass.

Does an active TravelPass work across all eligible destinations? Does an active TravelPass work across all eligible destinations?

A. Yes, you can use the same subscription if you travel across multiple eligible TravelPass destinations within the validity period.

What will I be charged for calls to non-eligible destinations? What will I be charged for calls to non-eligible destinations?

A. Calls to other non-eligible destinations will be charged at the standard roaming rate from your main account or credit limit as applicable.

Offers SMS USSD Amount
7days (Voice) TravelPass

@N10,000

Text 530 to 312 *312*501# Or *312*6*1*1 # N10,000
14days Voice/SMS + 1GB) TravelPass

@N20,000

531 to 312 *312*502# Or *312*6*1*2 # N20,000
7days (1GB Data) TravelPass

@N10,000

532 to 312 *312*503# Or *312*6*1*3 # N10,000

 

Country Operator
United Arab Emirates Emirates DU, Etisalat
United States of America AT&T & T-Mobile
United Kingdom O2, Vodafone, EE
Saudi Arabia Etihad, Zain, STC
Canada Bell, Rogers, SaskTel, TELUS
Qatar Ooredoo, Vodafone
China China Mobile, China Unicom
India Bharti Airtel
France Bouygues, Orange
Turkey Vodafone
Germany Telefonica, Vodafone
Netherlands Vodafone
Ireland Vodafone
Spain Telefonica, Vodafone
Hungary Vodafone, Telenor
Italy Vodafone
Ghana MTN
Kenya Airtel, Safaricom
South Africa MTN
Benin MTN
Switzerland Swisscom
Australia Vodafone, Optus
Hong Kong China Mobile
Cameroon MTN
Cote D’Ivoire MTN
Niger Airtel
Malaysia Maxis, Digi
Liberia MTN
Uganda MTN
Rwanda MTN
Republic of Congo MTN
Israel Pelephone, Partner
Greece Vodacom
Egypt Orange
Iran MTN
Czech Republic Vodacom
Mexico AT&T
New Zealand Vodafone, Two Degrees
Romania Vodacom
South Sudan MTN
Sudan MTN
Swaziland MTN
Zambia MTN
Botswana MTN/Mascom
Jordan Zain, Mobile Tel Co.
Kuwait Zain, Mobile Tel Co.
Norway Telenor
Pakistan Telenor
Poland PTK Centertel
Sweden Telenor
Thailand AIS
Guinea Bissau MTN
Guinea Conakry MTN