Customer Care Section

Customer Care

Welcome to MTN Customer Care

At MTN, we are committed to providing you with experience and quality service in order to move you ahead. You will find useful tips and information you need to get the best out of MTN network on your mobile phone.

 

Frequently Asked Questions

You will find useful tips and information you need to get the best out of MTN network on your mobile phone.
General GSM Knowledge
Top Questions asked by customers
  Video Calling

GPRS Settings

 
You can request for MTN GPRS or 3.5G settings by typing the word SETTINGS as an SMS and send to 3888 at no cost. You will receive an SMS notifying you to save setup information that will be sent thereafter. Please save the settings as soon as they are delivered to your phone to avoid deleting them in error.

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