Re-Registration of Disconnected Subscribers
Following the expiration of the deadline for SIM registration, MTN has deactivated unregistered subscribers as directed by the Nigerian Communications Commission. We therefore wish to inform affected subscribers that they can reconnect their lines by visiting the nearest MTN service centre, connect store or SIM registration point. We have set up registration points in several places for this purpose.
On arrival, you will be required to complete the SIM registration process or update your personal information and provide biometric data, after which your SIM card will be re-activated as soon as possible.
We urge all affected customers not to panic, as our team of customer service officers are more than ready to assist in reactivating their lines once they have completed their SIM registration as mandated by the NCC.