MTN Infosearch

MTN Infosearch

Do you find it difficult locating a reliable business, an event or even a competent artisan in Lagos, Abuja or Port-Harcourt?
Worry no more as MTN introduces the MTN Info search service, a unique call center service that makes sure you can access current and relevant information when you need it.

What is MTN Info Search?
A unique service that provides you with relevant and current information ranging from simple Business addresses and Business phone numbers to current lifestyle & entertainment information at the dial of a number.
All you need to use the MTN Info Search is to dial 411 from your phone and you will be able to get information from an agent on any of the subjects below:

• Business directory
• Flight information
• Hotel information
• Restaurant finder
• Cinema schedules

Who can use MTN Info Search?
MTN Info Search can be used by all MTN customers including prepaid and postpaid. The service is compatible with all handsets; all you need to do is dial 411 and you are connected.
*Please note that MTN Info Search is currently available on Monday ¿ Friday, 9am till 5pm daily in Lagos, Abuja and port-Harcourt, Monday

How do I use MTN Info Search?
Using this service is simple and easy. You can follow the quick steps below:

• Dial 411 on your handset
• Select the category of information you want from the list of options provided.
• Ask the online agent for the specific information you require in the category selected.
• You will receive an instant SMS on your handset with details on the information you want.

The example below explains how an MTN customer used the MTN Info Search to get flowers delivered to his wife on their anniversary date at the last minute.

• Mr. Alex wants to give his wife who loves flowers some special types of fresh scented flowers on their anniversary.
• Mr. Alex dialed 411 on his handset and selected the option for information on business location category.
• Mr. Alex is connected to an agent who listened carefully while he explained his wife¿s flower preferences.
• Immediately he dropped the call, Mr. Alex received an SMS with addresses of renowned florists closest to his location and has the flowers he specifically requested for.

How much am I charge for using MTN Info Search?
MTN Info Search does not attract a subscription or renewal fee. You are only charged at the rate of N50 per minute for calls you make to 411.
Calls you make are rounded up to 1 minute even if you don¿t spend up to 60 seconds on the call. For example, calls made for 1 minute 20 seconds will be charged at the rate of 2 minutes.

What are the benefits of using MTN Info Search?

• Access to a huge database of current and relevant information that is constantly updated; ensuring the information is suited to your specific needs.
• Uninterrupted access to the service at any time of the day or night; whenever you need that information.
• Speaking with an agent ensures that your needs are well understood and the information you are provided with satisfies your specific needs
• Instant response with the information you require as the service runs on the robust MTN SMS infrastructure.

Click Here for Frequently Asked Questions