MTN XtraValue FAQs

What is MTN XtraValue Bundle?


MTN XtraValue Bundle is a bundle offer that gives you airtime for National calls, International calls to some selected countries, National SMS and volume of data for browsing.

MTN XtraValue Bundle is divided into two; XtraTalk and XtraData.

What is XtraTalk and XtraData?


XtraTalk is the XtraValue Bundle that gives you more airtime than data WHILE XtraData is an XtraValue Bundle that gives you more data than airtime.

Who can subscribe to MTN XtraValue Bundle?


All MTN Prepaid and e-post-paid customers will be able to buy the XtraValue Bundles EXCEPT customers on MTN BetaTalk and StartPack tariff plans.

How will Beta Talk customers enjoy MTN XtraValue Bundle?


A. Customers on BetaTalk and StartPack tariff plans will have to migrate to other eligible plans to buy the XtraValue bundles.

How many types of MTN XtraValue Bundle are available?


There are ten (16) types of MTN XtraValue Bundles, 8 (eight) XtraTalk and 8 (eight) XtraData.

Can I call all networks in Nigeria and outside Nigeria from my XtraValue Bundle?


You will be able to call all networks in Nigeria and the below 28 International Destinations from your XtraValue Bundle.

  • Australia
  • Bulgaria
  • Canada
  • China
  • Cyprus
  • Denmark
  • Finland
  • Germany
  • Hong Kong
  • India
  • Ireland
  • Israel
  • Luxembourg
  • Malaysia
  • Malta
  • Mexico
  • Netherland
  • Norway
  • Romania
  • Singapore
  • South Africa
  • South Korea
  • Spain
  • Sweden
  • Thailand
  • United Kingdom
  • United States
  • Pakistan

How do I buy any of the MTN XtraValue Bundles?


To buy any of the MTN XtraValue Bundle, simply text the bundle keyword to 131 or dial *131*2# and select your choice of bundle.

How much will I be charged for buying the MTN XtraValue Bundle?


You will be charged the applicable bundle rate.

How many times can I buy the MTN XtraValue Bundle?


You will be able to buy the bundle as many times as you want.

If I migrate to BetaTalk plan after purchasing the MTN XtraValue Bundle, will I be able to use it on BetaTalk plan?


A.   No, you will NOT be able to use the XtraValue Bundle once you migrate to BetaTalk plan after buying it.

Will my bundle auto-renew?


Yes, your bundle renews automatically once you have enough airtime.

Will the system be able to renew my bundle after exhausting the bundle elements?


Yes, your bundle will renew automatically once you finish the any of the bundle elements depending on the bundle type and as long as you have enough airtime.

Example:

  • You have an active XtraTalk bundle and finish the airtime, your bundle will auto-renew even if you have not exhausted the data BUT your remaining data will be rolled over to the new bundle cycle.
  • In the same way, if you have active XtraData, once you finish the data, your bundle will auto renew even if you have not exhausted the airtime BUT your remaining airtime will be rolled over to the new bundle cycle.

What happens after I exhaust my bundle and do not have enough airtime to renew it?


Your calls will be charged from your main account and at your tariff plan rate BUT as soon as you recharge and make some seconds call the system will automatically renew your bundle.

Will I be able to cancel auto-renewal anytime?


Yes, you will be able to cancel auto-renewal on your bundle anytime by sending No+Opt-in command to 131.

       Example, if you subscribed to D300, you can opt out by texting NoD300 to 131.

Will I be able to roll over my unused data and airtime if I renew my bundle after expiry?


As soon as your bundle expires and you renew it, you will NOT be able to roll over any unused data or airtime. You can only roll over your unused data or airtime ONLY when you renew your bundle before the expiry date.

How do I check my bundle balance?


To check your XtraValue Bundle balance, simply dial *559*61#.

 

Summary of Bundle


  XtraTalk Size XS S M L XL XXL XXXL XXXXL
Bundle Cost N300 N500 N1,000 N2,000 N5,000 N10,000 N15,000 N20,000
Airtime Value for Calls N975 N1,950 N3,875 N9,750 N24,500 N30,000 N50,000 N70,000
Data Value 50MB 100MB 312.50MB 625MB 1,666.67MB 3GB 4GB 5GB
How to Subscribe Text V300 to 131
OR Dial *131*2#
Text V500 to 131
OR Dial *131*2#
Text V1000 to 131
OR Dial *131*2#
Text V2000 to 131
OR Dial *131*2#
Text V5000 to 131
OR Dial *131*2#
Text V10000 to 131 OR Dial *131*2# Text V15000 to 131 OR Dial *131*2# Text V20000 to 131 OR Dial *131*2#
XtraData Airtime Value for Calls N372.00 N624.00 N1,275 N2,560 N6,500 N12,000 N18,850 N25,700
Data Value 150MB 300MB 750MB 2000MB 5000MB 8GB 13GB 20GB
How to Subscribe Text D300 to 131
OR Dial *131*2#
Text D500 to 131
OR Dial *131*2#
Text D1000 to 131
OR Dial *131*2#
Text D2000 to 131
OR Dial *131*2#
Text D5000 to 131
OR Dial *131*2#
Text D10000 to 131 OR Dial *131*2# Text D15000 to 131 OR Dial *131*2# Text D20000 to 131 OR Dial *131*2#
Validity 7 days 7 days 14 days 30 days 30 days 30 days 30 days 30 days
Selected International Destinations Australia, Bulgaria, Canada, China, Cyprus, Denmark, Finland, Germany, Hong Kong, India, Ireland, Israel, Luxembourg, Malaysia, Malta, Mexico, Netherland, Norway, Pakistan, Romania, Singapore, South Africa, South Korea, Spain, Sweden, Thailand, United Kingdom, United States, Pakistan