We are here for you 24/7
Our dedicated Customer Care representatives are available on a 24 – hour basis to attend to all your enquiries, complaints and basic service needs.
You can contact us in a number of ways:
- Dial 180 from an MTN line, 08031000180 from other networks and +2348031000180 from outside the country
- Send us email on customercare3@mtn.com
- Follow us on Instagram: https://www.instagram.com/mtnng
- Follow us on twitter: http://twitter.com/MTNNG
- Follow us on twitter: https://twitter.com/MTN180
- Log on to facebook: http://www.facebook.com/MTNLoaded – Click on Customer Care page
- Log queries via our Customer feedback form
- Visit any MTN service Centre Closest to you
- Click here for Live Chat.
- Write a Physical letter and send via MTN Walk – In Centres pan Nigeria to the address below:
The Customer Care Manager,
MTN Nigeria Communications Limited
4 Aromire Street
Off Kingsway Road
Ikoyi, Lagos
MyCustomer®…Our promise to serve.