MTN Do Not Disturb

What is Do not Disturb Service?

The Do-Not-Disturb service allows MTN customers to opt out of receiving promotional messages for 3rd Party services (Bulk SMS, VAS promos, etc.)

What are the main features of DND?

The service will feature the following:

  •  Fully Blocked mode allowing customers to Opt Out totally from receiving promotional messages via SMS and IVR.
  • Partially Blocked mode allowing customers to filter service categories for promotional messages they wish to receive. Any category not selected is blocked.

How much does DND cost?

The service is free to customers.

How to activate DND

A customer will be able to perform the following DND activities via SMS

  • View Status
  • Activate full blocking
  • Activate partial blocking
  • Opt out of DND

Simply text HELP to the short code 2442 to find out more.

After sending HELP to 2442, the options in the table below will be displayed.

To set your DND preference please text any of the command/code below to 2442.

Products Code to 2442
Stop all SMS and IVR Messages STOP
To receive all SMS and IVR Messages ALLOW
Banking/Insurance/Financial Products 1
Real Estate 2
Education 3
Health 4
Consumer goods and Automobile 5
Communication/Broadcasting/Entertainment/IT 6
Tourism and Leisure 7
Sport and IVR 8
Religion 9
              Christianity 91
               Islam 92
              Others 93
Information on new products and services 10
News Alerts 11
To check DND Status STATUS

To receive health messages, send 3 to 2442 via SMS

How to Deactivate DND

To opt out of the service, you will need to text the word "ALLOW" to the short code 2442. To opt-out is free.

How to check status

To check status, you will need to text the key word STATUS to 2442