4G LTE (Long Term Evolution) stands for the 4th generation of telecommunications technology that delivers very high data speeds.
In our bid to give you an even better experience, we have gone further to launch 4G+ which essentially doubles the speed of 4G. With 4G+, MTN has the capability of delivering speeds of up to 200 Mbps. This will translate to even much faster downloads, better streaming experience, and even clearer video calls on MTN’s 4G network.
You will enjoy the following benefits when you upgrade to 4G on the MTN network:
- Free 10GB upon upgrade to 4G SIM valid for 7 days
- 100% bonus on every N500 to N5000 data bundles purchased from month 1 to month 3 after upgrading SIM to 4G.
- 25% bonus on all data bundles purchased from month 4 to month 6 after upgrading to 4G. Newly activated and existing 4G customers will enjoy only 25% bonus for 6 months.
To buy data for your 4G enabled SIM Click Here
How to check if your SIM card is 4G/LTE enabled
To check if your SIM card is 4G enabled, simply send ‘4G’ to 131 via SMS
Q. Who can enjoy the 4G Upgrade and Usage Promo?
A. The offer will be available to all customers who newly upgraded their SIMs to 4G/LTE and newly activated or already using 4G/LTE SIMs with the following requirements:
- 4G/LTE compatible phones/devices
- Connected their phones to 4G/LTE network
- Within MTN’s 4G/LTE coverage location
Q. How can I opt-in for the 4G upgrade bonus offer?
A. You do not have to dial or send any opt in code to enjoy the offer. Simply ensure your phone is connected to 4G network and within a 4G network coverage, then buy a data bundle to enjoy the
Q. How can I check my 4G upgrade bonus balance?
A. Simply send 2 to 131 via SMS or dial *131*4# on your phone.
Q. How many times will I be able to enjoy the offer?
A. The 4G upgrade offer is one-off and you will be able to enjoy it once your SIM is upgraded to 4G.
Q. Will I be able to enjoy the 4G Upgrade offer with Kpalasa/Device offer at the same time?
A. If you do not have an active device offer and you newly upgraded your SIM to 4G, you will get the free 10GB bonus and be able to enjoy both 100% and 25% bonus data.
However, if you have active device offer upon upgrading your SIM, you will only get the free 10GB bonus and will not be able to enjoy the 100% and 25% bonus data.
In other hand, if you are having an active device offer and you newly activated a 4G SIM or you are already using a 4G SIM, you will not be able to enjoy the 25% bonus vice versa if you do not have an active device offer.
In essence, both new and existing 4G customers will not be able to enjoy the 100% and 25% data bonus with Kpalasa/Device offer at the same time within the offer period.
Q. Will I be able to roll over unused data?
A. You will be able to roll over ONLY unused data bundle but CANNOT rollover your unused 4G upgrade bonus offers.
Q. Will I be able to enjoy the 100% data bonus on any MTN Data bundle I activate?
A. No, the 100% bonus for newly upgraded customers will be available only on N500 to N5000 data bundles purchased.
Q. Will I be able to enjoy the 25% data bonus on any MTN Data bundle I activate?
A. Yes, you will be able to enjoy the 25% bonus offer when you activate any data bundle.
Q. What is the validity of the 4G upgrade bonus offers?
A. The free 10GB bonus data will be valid for 7 days from the day of upgrade while the validity of the 100% and 25% bonus will be the same with the data bundle you activated.
Example: If you activated a monthly data bundle, the main data and the data bonus will be valid for 30 days.
Q. How do I enjoy the 4G Upgrade and Usage Offer?
A. To enjoy the 4G Upgrade and Usage offer, simply take the following steps:
- Buy or upgrade your SIM to 4G from any MTN store, or ensure your SIM is already upgraded to 4G.
- Buy a 4G/LTE device from any MTN store, partner stores, or ensure your existing phone is 4G/LTE enabled.
- Insert your newly upgraded SIM and ensure your phone is connected to 4G.
- Wait for SMS confirming you have received 10GB bonus data offer valid for 7 days (available ONLY on newly upgraded SIM).
- Buy any data bundles within N500 and N5000 to start enjoying 100% bonus for 3 months starting from the day of upgrade.
- For newly activated and existing 4G SIM users, you do not have to send or dial an opt in code, simply buy any data bundles to start enjoying 25% bonus on every data bundles you purchased for 6 months starting from May 1st 2020.
Q. Will I get any message about the MTN 4G Upgrade and Usage Promo Offer?
A. Yes, as soon as you have upgraded your SIM, you will receive a welcome message to inform you about the 4G upgrade offer