Free Facebook & Free Basics

Free Facebook is a service that allows you access your Facebook accounts and Messenger for FREE (zero data balance) via mobile app or web browser within a daily Fair Usage Policy (FUP).

Customers with newly created and/or existing Facebook accounts will be able to enjoy the following features:

With MTN Free Basics, you can:

  • View/change profile picture
  • Update Facebook status
  • Comment/write on your friend’s wall
  • Search Friends on Facebook Add new friends
  • Browse through Facebook
  • Send/receive videos, pictures (Not available to existing Facebook account users)
  • Open external links (Not available to existing Facebook account users)
  • Facebook Messenger

Free Basics

Free Basics allows you to access Facebook and a set of websites for FREE, on your mobile phone. The websites are accessible via a special URL within a daily Fair Usage Policy (FUP), the variety of websites include communication, learning, sports and entertainment, news and weather, jobs, health and safety, and many more.

What are the Features available on Free Basics?

With MTN Free Basics, you can:

  • Update your Facebook status
  • Comment/write on your friend’s wall
  • View/change profile picture
  • Send and receive videos, pictures, and text (text only mode available to existing Facebook account users)
  • Search Friends on Facebook
  • Add new friends
  • Browse through Facebook
  • Browse through other websites such as AccuWeather, Ask a Doctor by Kangpe, BabyCenter, BBC News, Bing, Jobberman, Messenger, Nairaland Forum, Nigeria Galleria, Nigeria News Naij.com, Pass.ng, SuperSport, VConnect, Wikipedia, and many more.

How to Access Free Basics Feature:

You can access the Free Basics by downloading and installing the Free Basics App from your app store to your phone or entering this web address: https://0.freebasics.com on your browser.

Q. Who is eligible for Free Facebook/Free Basics?

A. All MTN customers who have zero data balance on their mobile phones are eligible to enjoy the Free Facebook and Free Basics service within 20MB daily data allowance.


Q. Will I receive separate 20MB daily data allowance to access Free Facebook and Free Basics?

A. No, the 20MB daily data allowance will be deducted when you browse on both Free Facebook and Free Basics.


Q. Will my data bundle be charged for browsing on Free Facebook/Free Basics?

A. No, the use of Free Basics is absolutely free within Fair Usage Policy (FUP) of 20MB daily. However, you will be required to buy data if you choose to open external links, view, and send photos or videos.


Q. If I have an active data bundle or Social bundle(s), which data will deplete first while browsing?

A. As soon as you subscribe to a data plan or social bundle, a prompt will display while browsing on Free Facebook and Free Basics to use your active data. Once you have exhausted your data bundle, you will be automatically switched back to the free mode.


Q. Will I be able to browse all internet sites or App with my daily data allowance?

A. No, you will ONLY be able to browse Free Facebook and Free Basics with the daily data allowance. You will have to subscribe for a Data plan or Social bundle to access other internet or apps respectively on your mobile phone


Q. What is the validity of the daily Fair Usage Policy?

A.The daily Fair Usage Policy will be valid for 1 day.


Q. Will I be able to roll over my unused daily data allowance?

A. No, you will NOT be able to roll over your unused daily data allowance. All your unused data will be cleared by midnight and you will receive another 20MB the next day.


Q. Can I access Free Facebook/Free Basics from any mobile device?

A. Yes! You can access the Free Basics from any Smartphone and mobile devices with supported browsers.


Q. Will I be able to enjoy Free Facebook/Free Basics service if I haven’t logged into my Facebook account for a long time?

A. Yes. If your Facebook account has been dormant for 30 days, you will be able to enjoy free Facebook with text and photos without videos for 7 days as a Returning customer.


Q. Why am I unable to switch from paid to free mode and vice versa?

A. Your Free Facebook/Free Basics will be unable to switch from paid to free mode and versa, if you are in any of following category:

  • Facebook account is newly created (New Users): You will remain on the free mode and enjoy full view for 30 days.
  • Returning Facebook (Dormant) Users: You will remain on the free mode and enjoy only text/photo views without videos for 7 days.
  • Phone has proxy settings (IP: 10.199.212.2 and Port 8080) on APN configuration: You will have to remove the proxy settings to switch from paid to free mode and vice versa.

Q. How do I check my daily Fair Usage Policy balance?

A. You will receive threshold notifications once you attain 50%, 90% and 100% usage of your daily data allowance.


Q. Will I be able to enjoy Free Basics while I am abroad?

A. No. If you use Facebook Free Basics while you are abroad, you will be charged based on the standard roaming rates.

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