MTN Prestige “Circle of Distinction”

MTN Prestige is a Loyalty scheme, designed to recognize and reward YOU our customer, who has shown loyalty by making MTN, your choice network.

The Prestige loyalty scheme is available to all prepaid, post-paid and e-post-paid customers who spend a minimum of N60, 000.00 over a 12-month cycle and or have remained on the MTN network for 10 years and above.

The good news is that qualification into the Prestige “Circle of Distinction” is automatic once you consistently spend an average of N5,000 monthly, adding up to a cumulative spend of N60,000 over a 12-month period.

Prestige Tiers

Spend Band

With an average monthly spend of N50, 000.00, accumulating to N600, 000.00 and more, over a 12 months spend cycle, you automatically qualify to be a Y’ello Prestige member.

Rewards

  • A Dedicated Relationship Officer
  • MTN Prestige Card on myMTN App
  • Network Voice and Data Gifting
  • Access into select VIP Airport Lounges
  • Surprise and Delight Packages
  • Invitation to Exclusive Events
  • Priority access at MTN Walk-in and Call centers
  • Free SIM Swap

Spend Band

With an average spend of N30, 000 monthly, adding up to a minimum of N360, 000 over a 12-month spend cycle, you automatically qualify to be a Platinum Prestige member.

Rewards

  • A Dedicated Relationship Officer
  • MTN Prestige Card on myMTN App
  • Network Voice and Data Gifting on your birthday
  • Priority access at MTN Walk-in and Call centers
  • Access into select VIP Airport Lounges
  • Free SIM Swap

Spend Band

With an average spend of N20, 000 monthly, summing up to a minimum of N240, 000 over a 12-month spend cycle, you automatically qualify to be a Gold customer and will enjoy the following benefits:

Rewards

  • A Dedicated Relationship Officer
  • MTN Prestige Card on myMTN App
  • Network Voice and Data Gifting on your birthday
  • Priority access at MTN Walk-in and Call centers
  • Access into select VIP Airport Lounges
  • Free SIM Swap

Spend Band

With an average spend of N10, 000 monthly,  adding up to a minimum of N120, 000 over a 12-month spend cycle, you automatically qualify to be a Silver customer.

Rewards

  • MTN Prestige Card on myMTN App
  • Network Voice and Data Gifting on your Mtn Anniversary day
  • Priority access at MTN Walk-in and Call centres
  • Access into select VIP Airport Lounges

Spend Band

With an average spend of N5, 000 monthly, adding up to a minimum of N60, 000 over a 12-month spend cycle, you automatically qualify to be a Bronze customer.

Rewards

  • MTN Prestige Card on myMTN App
  • Network Voice and Data Gifting on your Mtn Anniversary day.

Q: What is MTN PRESTIGE LOYALTY PROGRAMME?

A: This is MTN’s Loyalty scheme, designed to recognize and reward MTN customers who have shown loyalty by making MTN, their network of choice


Q: What class of customers are eligible to be a part of the MTN Prestige?

A:   ALL MTN prepaid, post-paid and e-post-paid customers who spend a minimum of N60, 000.00 over a 12-month cycle and or have remained on the MTN network for 10 years and above.  This means that all subscribers on our various price plans – Betatalk, Pulse, mPulse, Xtravalue, and Xtraspecial can become MTN Prestige customers.


Q: How do I qualify to be an MTN Prestige member?

A: Qualification into the MTN Prestige “Circle of Distinction” is automatic once a customer consistently spends an average of N5,000 monthly, adding up to a cumulative spend of N60,000 over a 12-month period.


Q:  What bands are MTN Prestige members placed into?

A:  Members are categorized into five bands – Y’ello, Platinum, Gold, Silver and Bronze. These categories are based on customer spend on the network over a 12-month period.


Q: How do I know the band that I belong?

  1. A: Within the 1st quarter of every given cycle, eligible customers are notified via Email, SMS, myMTN App and or Account Officer of their status as Prestige member, indicating the band they fall into.

Q: What qualifies me to become a Prestige “YELLO”  member and what are my benefits?

A: With an average monthly spend of N50, 000.00, accumulating to N600, 000.00 and more, over a 12-month spend cycle, you automatically qualify to be a Y’ello  member and will enjoy the following benefits:

  • A Dedicated Relationship Officer
  • MTN Prestige Card on myMTN App
  • Network Voice and Data Gifting on your birthday
  • Access into select VIP Airport Lounges
  • Invitation to Exclusive Events
  • Priority access at MTN Walk-in and Call centers
  • Free SIM Swap

Q: What qualifies me to become a Prestige “Platinum”  member and what are my benefits?

A: With an average spend of N30, 000 monthly, adding up to a minimum of N360, 000 over a 12-month-spend cycle, you automatically qualify to be a Platinum  member and will enjoy the following benefits:

  • A Dedicated Relationship Officer
  • MTN Prestige Card on myMTN App
  • Network Voice and Data Gifting on your birthday
  • Access into select VIP Airport Lounges
  • Invitation to Exclusive events
  • Priority access at MTN Walk-in and Call centers
  • Free SIM Swap

Q: What qualifies me to become a Prestige “Gold” member and what are my benefits?

A: With an average spend of N20, 000monthly, summing up to a minimum of N240, 000over a 12-month spend cycle, you automatically qualify to be a Gold  member and will enjoy the following benefits:

  • A Dedicated Relationship Officer MTN Prestige Card on myMTN App
  • Network Voice and Data Gifting on your birthday
  • Priority access at MTN Walk-in and Call centers
  • Access into select VIP Airport Lounges
  • Free SIM Swap

Q: What qualifies me to become a Prestige “Silver” -member and what are my benefits?

A: With an average spend of N10, 000 monthly, adding up to a minimum of N120, 000 over a 12-month spend cycle, you automatically qualify to be a Silver  member and will enjoy the following benefits:

  • MTN Prestige Card on myMTN App
  • Network Voice and Data Gifting on your Mtn Anniversary day
  • Priority access at MTN Walk-in and Call centers
  • Access into select VIP Airport Lounges
  • Free SIM Swap

Q: What qualifies me to become a Prestige “Bronze” and what are my benefits?

A: With an average spend of N5, 000 monthly, adding up to a minimum of N60, 000 over a 12-month spend cycle, you automatically qualify to be a Bronze member and will enjoy the following benefits:

  • MTN Prestige Card on myMTN App
  • Network Voice and Data Gifting on your Mtn Anniversary day
  • Free SIM Swap

Q: Does MTN Prestige Membership expire?

A: Yes, MTN Prestige membership is valid for one year and can be renewed based on your spend. A customer’s average monthly spend must be within the range of ₦5,000 threshold for a 12 consecutive month cycle.


Q: Will I be notified of my Prestige Membership expiration?

Yes, you will be notified of your membership expiration through myMTN App, your dedicated Relationship Officer, SMS and or e-mail.


Q: Is there any reward for those who are 10 years and above on the MTN Network?

A: Yes, we call this category of MTN customers ‘Prestige Brass’. They are rewarded in some special way with MTN Network Voice and Data gifting on their Anniversaries (the day they were activated on the MTN Network).


Q: How do I know who my dedicated Relationship Officer is ?

A: Y’ello, Platinum and Gold customers who are eligible to have Relationship Officers are notified of this when their new status is being communicated to them via email, SMS and via the Key Account Officer.


Q: Where are the Airport Lounges, eligible Prestige members have access to?

A: For Internationa l Flights:

  1. Gabfol Lounge at 2nd Floor, Murtala Mohammed International Airport, Ikeja, Lagos
  2. Gabfol VIP Airport at Nnamdi Azikiwe International Airport, Abuja

A: For Domestic Flights:

  1. Gabfol VIP Airport lounge at Murtala Mohammed Domestic Airport (at General Aviation Terminal), Lagos
  2. Airspace Lounge at Nnamdi Azikiwe Airport, Terminal D Domestic Wing Abuja
  3. Lounge One, at Nnamdi Azikiwe Airport, Terminal B Domestic Wing, Abuja

MTN Prestige is a Loyalty scheme, designed to recognize and reward YOU our customer, who has shown loyalty by making MTN, your choice network.

The MTN Prestige loyalty scheme is available to all prepaid, post-paid and e-post-paid customers who spend a minimum of N60, 000.00 over a 12-month cycle and or have remained on the MTN network for 10 years and above.

The good news is that qualification into the MTN Prestige “Circle of Distinction” is automatic once you consistently spend an average of N5,000 monthly, adding up to a cumulative spend of N60,000 over a 12-month period.

Prestige Tiers