MTN Pulse

The Pulse House Party

MTN Pulse brings to you a celebrity house party. What if Falz the Bahd Guy shows up at your door? We delight our Pulse customers with a surprise party. This edition holds in Lagos featuring other celebrities such as Small Doctor, Ycee and Falz.

MTN PULSE CAMPUS INVASION

MTN Pulse storms University  with the Pulse Campus Invasion. There were various activities such as Games, Talk Series, Noiseless Party and Movie Night. It was a one week of pure entertainment, education, enlightenment and value.


Q. What is MTN Pulse?
A. MTN Pulse tariff plan is a prepaid tariff plan that allows you enjoy FLAT rate of 11kobo/sec for calls ACROSS ALL local Networks in Nigeria after the first 60 seconds call of the day at 25K/sec. With MTN Pulse, “You Talk more, Laugh more and Love more”.


Q. Who can subscribe to MTN Pulse?
A. All MTN Prepaid customers can migrate to MTN Pulse tariff plan.


Q. Why should I migrate to MTN Pulse?
A. You will enjoy the following benefits when you are on MTN Pulse:

  • Flat rate of 11kobo/sec for calls ACROSS ALL local Networks after spending NGN15 daily
  • Music streaming on Music+ at ₦10/day
  • Special Data Bundles:

750MB 3-days data plan @₦300

1.5GB Weekly data plan @₦500

  • Pulse Nightlife Bundles (250MB Pulse Nightlife bundle for N25 and 500MB Pulse Nightlife bundle for N50)
  • Special Instagram Bundles: InstaBinge Lite 250MB for ₦100 and InstaBinge Heavy 1GB for ₦200
  • Data bonus on recharge
  • Plus other life-enriching products and services from MTN

Q. How do I migrate to MTN Pulse?
A. Simply text 406 to 131, Dial *406*1# or *123*2*2#.


Q. How much will I be charged for migrating to MTN Pulse?
A. Migration into Pulse is free. However, if it is your subsequent migration within 30 days then you will be charged ₦100.


Q. Will I be charged the daily fee as soon as I migrate to MTN Pulse?
A. No, you will NOT be charged the daily fee as soon as you migrate to MTN Pulse.


Q. What do I need to do to enjoy discounted calls?
To enjoy discounted rates on your MTN-to-MTN calls and calls to other networks:
Text 406 to 131 or dial *406*1# and migrate to MTN Pulse tariff plan.
As soon as you migrate into the MTN Pulse tariff plan, minutes spent on calls will be accumulated.
At this point, your calls to all National numbers will be charged at 25k/sec.
As you make the calls, your accumulated spend will continue to increase.
When your accumulated spend on calls reaches ₦15, your calls to all national numbers will reduce to 11kobo/sec.
You will continue to enjoy the discounted rate – 11kobo/sec for the rest of the day till 11:59pm of that day.
The next day, the same thing will happen. Your calls will be accumulated up to the defined amount ₦15 after which your calls will drop to 11 kobo/sec.
When you spend up to the pre-defined daily amount, ₦15 while making a call, the new rate will be charged from the point you qualify.
If you migrate out of MTN Pulse tariff plan to any other prepaid tariff plan without spending up to the daily fee, all your accumulated spend will be cleared.
If you migrate back into MTN Pulse tariff plan, the system will begin to accumulate your spend again.
If you have made more than ₦15 worth of calls while on other tariff plan, it will NOT count towards reaching the pre-defined threshold when you migrate to MTN Pulse tariff plan.


Q. What happens to my call rate if I decide to migrate to another prepaid plan after paying the daily fee?
A. Your calls will be charged based on the call rate of that tariff plan.


Q. Will I enjoy the discount on both national voice calls and International calls?
A. No, you will only enjoy the discount on MTN-to-MTN calls and MTN2Other networks calls.


Q. Will the happy hour bundle be activated for me as soon as I migrate to Pulse?
A. No, happy hour bundle will NOT be activated for you as soon as you migrate to Pulse. You will be required to subscribe in the following ways:

  • Sending NT1 to 131 for 250MB Pulse Nightlife bundle
  • Sending NT2 to 131 for 500MB Pulse Nightlife bundle
  • Dialling *406# and selecting preferred bundle plan from Pulse Nightlife bundle menu

Q. Will I be able to use the Pulse Nightlife bundle ALL day?
A. No, you will NOT be able to use the Pulse Nightlife bundle all day. You will ONLY be able to use the bundle from 12am to 5am.


Q. Will I be able to subscribe to the Pulse Nightlife bundle multiple times?
A. Yes, you will be able to subscribe to 250MB Pulse Nightlife bundle bundles multiple times but NOT more than 500MB in a day BUT you can ONLY subscribe to 250MB Pulse Nightlife bundle ONCE.

Example: You can activate the 250MB Pulse Nightlife bundle two (2) times (i.e. 250MB + 250MB = 500MB).


Q. How do I check my Pulse Nightlife bundle balance?
A. To check your Pulse Nightlife bundle balance, simply dial *559*96#


Q. Will I be able to activate 250MB Pulse Nightlife bundle and 500MB Pulse Nightlife in a day?
A. No, you will NOT be able to both 250MB and 500MB Pulse Nightlife bundles in a day because the maximum you can activate in a day is 500MB.


Q. Will I be able to activate the Pulse Nighlife bundle within the browsing period 12am – 5am, if I exhaust my 500MB?
A. No, you will NOT be able to activate another Pulse Nightlife bundle within the browsing period of 12am – 5am once you have exhausted the maximum of 500MB BUT will be able to activate another Pulse Nightlife bundle after 5am.
You will ONLY be able to activate another Pulse Nightlife bundle within 12am – 5am if you are yet to use up to 500MB.

Example: If you activated a maximum of 500MB Pulse Nightlife bundle and exhausted it before 5am. You will ONLY be able to activate another Pulse Nightlife bundle after 5am.


Q. Can I rollover my unused Pulse Nightlife bundle?
A. No, you will NOT be able to rollover your unused Pulse Nightlife bundle balance. All unused Pulse Nightlife bundle balance will be cleared after 5am.


Q. Do I need to subscribe every day to enjoy the Pulse nightlife bundle or will my subscription be renewed automatically?
A. No, your subscription will NOT be renewed automatically. You will need to subscribe daily to enjoy the free night browsing.


Q. What is Pulse InstaBinge bundle?
A. MTN Pulse InstaBinge bundle is an Instagram bundle that allows Pulse customers enjoy access to Instagram anytime of the day at a special rate.


Q. How do I subscribe to Pulse InstaBinge bundles?
A. You can subscribe to any Pulse InstaBinge bundle via the following channels:

  • USSD: Dialling *406# and selecting your preferred InstaBinge plan.
  • SMS: Sending INSTD1 to 131 for InstaBinge Lite bundle.
  • SMS: Sending FALZ to 131 for InstaBinge Heavy bundle with Falz Special code.

Q: How much is Pulse InstaBinge bundles?

  • Pulse InstaBinge Lite bundle is N100 for 250MB
  • Pulse InstaBinge Heavy bundle is N200 for 500MB

Q: What is the Validity of the Pulse Instabinge Bundle?
A. The Validity for Pulse InstaBinge Bundles is one day after which it can be renewed.


Q. I just received a pop-up menu to choose either One-off or Autorenew option after activating an InstaBinge bundle. What does this mean?
A. The Pop-up menu is a feature that allows you to set your InstaBinge bundle on One-off or Renewal purchase:

  • One-Off Purchase means that your InstaBinge bundle will not renew after expiry.
  • Auto-renew Purchase means your InstaBinge bundle will auto-renew after expiry.

Q. If I exit the Pop-Up Menu or it times out before selecting an option, will my InstaBinge bundle be on One-off or Autorenew option?
A. If you exit the Pop-Up Menu or it times out before selecting an option, your InstaBinge bundle will be on One-off purchase. This means that your data bundle will not auto-renew upon expiry.


Q. If my InstaBinge bundle is on One-off option, will I be able to opt in for Autorenew option to renew the bundle?
A. Yes, you will be able to opt in for Autorenew option to automatically renew your bundle by sending R+bundle code to 131. See keywords below:

  • For 250MB InstaBinge Lite, send RINSTD1 to 131 or dial *406*5# and select Opt in for Autorenewal.
  • For 1GB InstaBinge Heavy, send RINSTD2 to 131, Send or dial *406*5# and select Opt in for Autorenewal.
  • For 1GB InstaBinge Heavy with Falz special code, send RFALZ to 131, or dial *406*5# and select Opt in for Autorenewal.

Q. Will I be able to cancel auto-renewal anytime?
A. Yes, you will be able to cancel auto-renewal on your bundle anytime by sending the opt-out keyword to 131:

  • For 250MB InstaBinge Lite, send NOINSTD1 to 131 or dial *406*5# and select Cancel Autorenewal.
  • For 1GB InstaBinge Heavy, send NOINSTD2 to 131 or dial *406*5# and select Cancel Autorenewal.
  • For 1GB InstaBinge Heavy with Falz special code, send NOFALZ to 131 or dial *406*5# and select Cancel Autorenewal

Q. Will I be able to subscribe to the Pulse InstaBinge bundle multiple times or subscribe to combination of both bundles?
A. Yes, you will be able to subscribe to any of the InstaBinge bundles multiple times. You will also be able to subscribe to combination of both InstaBinge bundles.


Q. Will I be able to subscribe to InstaBinge bundle if I migrate to another tariff plan?
A. No, you will NOT be able to subscribe to InstaBinge bundle on other tariff plan. You must on be on the Pulse tariff plan to activate and enjoy the bundle.


Q. How do I check my Pulse InstaBinge Bundle balance?
A. You will be able to check your InstaBinge bundle balance by dialing *559*39#.


Q. If I have an active InstaBinge bundle, Instagram goody social bundle, Data bonus and Data bundle, which account will be charged first?
A. You will be charged in the below order;
InstaBinge Bundle -> Goodybag Social Instagram Bundle -> Data bonus -> other data bundles -> PAYG (if active)


Q. How do I subscribe to Music+?
A. To subscribe to Music+, send M to 5900 and the subscription fee of ₦10 will be deducted.
You will only enjoy the service for 1 day after which you will be required to subscribe to the weekly or monthly plan to continue enjoying the service.


Q. How do I subscribe to any of the special data bundles?
A. You will be able to subscribe to any of the special bundles via the following channels:

Bundle SMS Keyword USSD Keyword MyMTNApp
750MB P300 *406*7# On Pulse page
1.5GB P500 *406*2# On Pulse page

Q. What is the cost of these special data bundles?
A. 750MB data bundle costs N300 while 1.5GB data bundle costs N500.


Q. What is the validity of these special bundles?
A. 750MB data bundle is valid for 3 days from the date of activation while 1.5GB data bundle is valid for 7 days from the date of activation.


Q. How do I opt in for autorenewal of these special bundles?
A. To activate bundle renewal, simply send RP300 to 131 for 750MB data bundle and RP500 for 1.5GB data bundle.


Q. How do I stop renewal of these special bundles?
A. To stop bundle renewal, simply send NOP300 to 131 for 750MB data bundle and NOP500 for 1.5GB data bundle.


Q. Will I be able to subscribe to these data bundles multiple times?
A. Yes, you will be able to purchase 750MB bundle and 1.5GB bundle multiple times. However, if you purchase 750MB and 1.5GB at the same time, then each of the data bundles purchased will have its own unique expiry dates.


Q. If I activate multiple data bundles, which bundle will deplete first?
A. The bundle with the closest expiry will deplete first.

Example
If you have both 750MB 3-days bundle and 1.5GB 7-days bundles activated, then your 750MB data bundle will deplete first.


Q. Will I be able to rollover my unused data bundle?
A. Yes, your unused balance will rollover if you activate either 750MB or 1.5GB data bundle within grace period; 1day and 3days respectively.

Example: If you activate the 750MB 3-days plan and on the day of expiry you have 500MB remaining in your data main account. If you renew the bundle within 1day, the remaining 500MB data bundle will be rolled over to the new data bundle. This means that you will have 1.25GB in your data main account.


Q. Will customers on other plans be able to activate these bundles?
A. No, customers on other plans will not be able to activate any of these special data bundles.


Q. How do I check the data balance of these bundles?
A. To check the data bundle balance, simply dial *131*4# or text 2 to 131.


Q. Will I receive any data bonus when I recharge on MTN Pulse?

A. Yes, you will receive data bonus for your first recharge in the month and subsequent first recharge of the week(s) of same month.

See details below:

Pulse Data Bonus on First  Recharge
First recharge of the month 10MB on recharges from ₦1 to ₦199, valid for 30 days

OR

20MB on recharges from ₦200 and above valid for 30 days

Subsequent first recharge of the week(s) of same month 10MB on ₦100 recharge valid for 1day

OR

20MB on ₦200 and above valid for 1 day


Q. How will I get the 10MB/20MB data bonus?

A. When you make your first recharge of the month via any of the eligible recharge channels, you will get a FREE 10MB data bonus on recharge.


Q.What are the eligible recharge channels to enjoy the 10MB/20MB Data Bonus?

A. The eligible recharge channels include:

  • Physical/Logical PIN
  • Virtual Top-Up
  • MTN On Demand
  • Bank/ DYA

NB:

Airtime received via Share n’ Sell will NOT reward you with the free 10MB/20MB data bonus on recharge.


Q. How do I check the balance of the data bonus on recharge?

A. To check the balance of the data bonus on recharge, simply dial *556#


Q. Will I be able to rollover my unused data bonus on recharge?

A. No. All unused data bonus on recharge will NOT roll-over and will be cleared once it expires.


Q. What will be the validity of the free 10MB/20MB data bonus?

A. The FREE 10MB/20MB data bonus received on first recharge in a month is valid for 30days while the FREE 10MB/20MB received from subsequent first recharge of the week(s) of same month is valid for 1day.


Q. If I have an active data bundle before/after receiving the data bonus on recharge, which will deplete first when I browse?

A. The data with the closest expiry will deplete first. i.e If the data bonus has the closest validity, it will deplete ahead of the data bundle and vice versa.


Q. Will I be able to use the free 10MB/20MB data bonus on recharge when I migrate out of MTN Pulse?

A. No, you will NOT be able to use the free 10MB/20MB data bonus on recharge when you migrate out to another tariff plan.

However, if/when you migrate back to Pulse while the bonus is still valid, you will be able to use the bonus.