MTN XtraValue

MTN XtraValue tariff Plan is a plan that rewards you with airtime for National SMS & calls, International calls to some selected destinations and volumes of data for browsing after subscribing to any XtraValue bundle plan.

 

XtraValue gives you two choices:

XtraTalk (this bundle gives you more airtime than data).

XtraData (this bundle gives you more data than airtime)

N300

Locally (Within Nigeria)

50MB Data Value

N1,000 Voice Value


Text "V300" to 131
Valid for 7 Days


N500

Locally (Within Nigeria)

100MB Data Value

N1,950 Voice Value


Text "V500" to 131
Valid for 7 Days


N1,000

Locally (Within Nigeria)

300MB Data Value

N3,900 Voice Value


Text "V1000" to 131
Valid for 30 Days


N2,000

Locally & While Roaming

650MB Data Value

N7,850 Voice Value


Text "V2000" to 131
Valid for 30 Days


N5,000

Locally & While Roaming

1.5GB Data Value

N19,500 Voice Value


Text "V5000" to 131
Valid for 30 Days


N10,000

Locally & While Roaming

2.5GB Data Value

N39,000 Voice Value


Text "V10000" to 131
Valid for 30 Days


N15,000

Locally & While Roaming

3.5GB Data Value

N59,000 Voice Value


Text "V15000" to 131
Valid for 30 Days


N20,000

Locally & While Roaming

4.5GB Data Value

N80,200 Voice Value


Text "V20000" to 131
Valid for 30 Days


N300

Locally (Within Nigeria)

N300 Voice Value

300MB Data Value


Text "D300" to 131
Valid for 7 Days


N500

Locally (Within Nigeria)

N500 Voice Value

750MB Data Value


Text "D500" to 131
Valid for 14 Days


N1,000

Locally (Within Nigeria)

N1,000 Voice Value

1.5GB Data Value


Text "D1000" to 131
Valid for 30 Days


N2,000

Locally & While Roaming

N2,000 Voice Value

4.5GB Data Value


Text "D2000" to 131
Valid for 30 Days


N5,000

Locally & While Roaming

N5,000 Voice Value

15GB Data Value


Text "D5000" to 131
Valid for 30 Days


N10,000

Locally & While Roaming

N10,000 Voice Value

30GB Data Value


Text "D10000" to 131
Valid for 30 Days


N15,000

Locally & While Roaming

N15,000 Voice Value

50GB Data Value


Text "D15000" to 131
Valid for 30 Days


N20,000

Locally & While Roaming

N20,000 Voice Value

70GB Data Value


Text "D20000" to 131
Valid for 30 Days


Q. Who can activate MTN XtraValue bundle?

All MTN Prepaid and Postpaid customers can activate the XtraValue bundles. However, after purchase of any XtraValue bundle, Prepaid Customers will be migrated to XtraValue plan to enjoy the bundle WHILE Postpaid Customers will enjoy the bundle from their respective tariff plan.


Q. How do I migrate to the XtraValue tariff plan?

Simply subscribe to any of the XtraValue bundles by:

  • Dialing *131*2# and selecting any XtraValue plan of your choice.
  • Sending keyword of preferred XtraValue plan to 131. (See table below for keywords).
  • The bonus airtime will be available for national calls, national SMS and PAYG data.
  • Downloading myMTN App and selecting XtraValue plan of choice from the available XtraValue plans.
  • Log on to myMTN Web Portal (https://mymtn.com.ng) to activate XtraData Plans.

Once you have successfully subscribed to a bundle plan, you will be automatically migrated to XtraValue plan and your XtraValue bundle account will be credited with the bundle elements.

Note: If you are a Postpaid customer, you will not be migrated to XtraValue plan. You will be able to enjoy the bundle from your tariff plan.


Q. I just bought a new number and migrated from YafunYafun to Xtravalue BUT I was charged from my Activation Bonus account for calls, SMS & Data. What does this mean?

Yes, you will now receive N500 activation bonus on your new number after you register and activate the line.


Q. When will I be able to use the N500 Activation bonus on my new number?

You will be able to use the N500 activation bonus on your new number once you perform a chargeable activity from your main account (Calls, SMS, data activities SMS, bundle activation etc.)


Q. What activities can I perform with the N500 Activation bonus?

You will be able to perform National calls, SMS and data from the N500 activation bonus as follows:

  • N400 for National Voice calls & SMS.
  • N100 for ALL data activities.

Q. How long will I be able to use the N500 Activation bonus?

The N500 Activation bonus will be valid for 7 days from the date of SIM activation BUT unused bonus will be cleared after 7days.


Q. How many times can I get the N500 Activation bonus?

You will receive the N500 Activation bonus ONCE after buying and registering a new MTN line.


Q. If I migrate to another tariff plan with my N500 Activation bonus, will I still be able to use it?

Yes, you will still be able to use the N500 Activation bonus when you migrate to another tariff plan as long as the bonus has not expired.


Q. How much will I be charged when using the Activation Bonus?

Activity

Rate

Local Calls

 N42.38/min

Local SMS

N12.29/SMS

Local Data

N0.10/MB


Q. Wow, I just received a pop-up menu to choose either One-off or Recurrent (Autorenew) option after activating the Xtravalue bundle. What does this mean?

The Pop-up menu is a new feature that allows you to set your Xtravalue bundle on One-off or Recurrent purchase:

  • One-Off Purchase means that your Xtravalue bundle will NOT auto-renew after expiry.
  • Auto-renewal/ Recurrent Purchase means your Xtravalue bundle will auto-renew after expiry.

Note: For one-off purchase, your XtraValue Bundle will NOT renew automatically after exhausting the bundle element or on expiry of the bundle.

For recurrent purchase, your XtraValue Bundle will renew automatically after exhausting the bundle element or on expiry of the bundle.


Q. If I cancel the Pop-Up Menu or it times out before selecting an option, will my Xtravalue bundle be on One-off or Recurrent option?

If you cancel the Pop-Up Menu or it times out before selecting an option, your Xtravalue bundle will be on One-off purchase. This means that your Xtravalue bundle will not auto-renew upon expiry.


Q. If my Xtravalue bundle is on One-off option, will I be able to opt in for Recurrent option or renew the bundle?

Yes, you will be able to opt in for Recurrent option or renew the bundle by sending R+bundle keyword to 131.

Example: If you have an active Xtradata300 that is on One-off option, you will be able to renew it by sending RD300 to 131.


Q. Will I be able to cancel auto-renewal anytime?

Yes, you will be able to cancel auto-renewal on your bundle anytime by sending No+Bundle code to 131, e.g. NoD300 to 131.


 Q. What happens when I cancel auto-renewal on my bundle?

Once you cancel auto-renewal on your bundle, the bundle will not be renewed but your Calls, SMS and Data will be charged from your main account or any active bonus account after your bundle has expired.


Q. I noticed that when I tried to buy bundle the third consecutive time, a higher bundle was suggested to me.

If you purchase the same bundle twice within the same validity period, you will get an interactive pop up message upon 3rd purchase suggesting a higher bundle.

NB: No upselling menu will be received when you buy the Xtratalk20000 or Xtradata20000

 Example:

You have bought two Xtradata500 within seven days, when you try to buy the same XtraData500 within the seven days, you will get an upselling menu suggesting Xtradata1000.

NB: You can decide to Proceed with the suggested higher bundle, or view Other XtraValue Bundles, go Back to the current bundle requested or even Cancel the upselling menu.


Q. What happens when I select “Proceed” on the upselling menu?

When you select ‘Proceed’ from the upselling menu, the system will activate the suggested (higher) bundle for you.


Q. What happens when I select “Other XtraValue Bundles” on the upselling menu?

When you select ‘Other XtraValue Bundles’ from the upselling menu, the system will then display the other XtraValue bundles higher than your current XtraValue bundles.

Example:

You got the upselling menu when you tried to buy the third Xtratalk1000 and then selected ‘Other XtraValue bundles’, the sytem will display from Xtratalk2000, Xtratalk5000 etc.                                                                     


Q. What happens when I select “Back” on the upselling menu?

When you select “Back” from the upselling menu, the system will take the you to the XtraValue bundle you requested.

Example:

You got the upselling menu when you tried to buy the third Xtratalk1000 and then selected ‘Back’, the system will display renewal option for the Xtratalk1000, you requested.


Q. What happens when I select “Cancel” on the upselling menu?

When you select “Cancel” from the upselling menu, the system will discontinue upselling the higher bundle for the period.

Example:

You got the upselling menu when you tried to buy the third Xtratalk1000 and then selected ‘Cancel’, the system will take you back to the current bundle and you will not get the upselling menu


Q. How much will I be charged for migrating into XtraValue plan?

You will not be charged the migration fee of N100 while migrating into XtraValue plan after subscribing to a plan, only the bundle plan fee will be deducted.


Q. How much will I be charged for migrating out of XtraValue plan?

Your first migration out of XtraValue plan in a month will not be charged BUT for subsequent migration out of the plan within same month, you will be charged N100.


Q. Will I be able to purchase the XtraValue bundle from any tariff plan?

Yes, you will be able to purchase any XtraValue bundle while on any prepaid tariff plan but as soon as the subscription is completed, you will be automatically migrated to XtraValue plan.


Q. Will I be able to enjoy other MTN Products, Services, Offers and Promotions while on XtraValue Plan?

Yes, you will be able to enjoy all MTNN Products, Services, Offers and Promotions while on XtraValue plan.


Q. Where will my National, International calls, SMS and Data be charged from if I have an active XtraValue bundle?

All your National calls, International calls to the selected destinations, SMS and Data will be deducted from your XtraValue bundle account until the bundle element is exhausted. As soon as the bundle elements are exhausted, your call, SMS and Data will be deducted from your normal main account or any active bonus account.


Q. What happens if my bundle is exhausted and do not renew it?

Once you exhaust your bundle and you do not renew it, your calls, SMS or data will be deducted from your main account at the tariff plan rate. Your National calls will be charged at 20.48k/sec, standard International call and National SMS at N4.10.

But as soon as you recharge up to the bundle fee, your bundle will be renewed automatically and calls charged at the normal XtraValue bundle rate.


Q. Will I be able to migrate to another plan and use my active bundle on the new tariff plan?

You will be able to migrate out of XtraValue plan to another tariff plan even if you have an active XtraValue bundle BUT you will NOT be able to use the bundle balance on the plan you migrated to and the bundle will not autorenew on the day of renewal.


Q. Will my expired bundle be auto renewed even if I am not on XtraValue Plan?

No, your bundle will not renew while you are on another tariff plan.


Q. Will I be allowed to purchase multiple XtraValue bundles while on XtraValue plan?

Yes, you will be able to purchase multiple bundles while on XtraValue plan. For example, you can purchase both XtraTalk 500 and XtraTalk 1000 together.


Q. Will the system be able to renew my XtraValue Bundle after exhausting the bundle elements?

Yes, your XtraValue Bundle will renew automatically after exhausting either the airtime or data element depending on the bundle type and as long as you have enough airtime to purchase.

Example:

  • You have an active XtraTalk bundle and finish the airtime, your bundle will auto-renew even if you have not exhausted the data BUT you will ONLY be able to use the remaining data balance before the bundle expires.
  • In the same way, if you have active XtraData bundle and you finish the data, your bundle will auto renew even if you have not exhausted the airtime BUT you will ONLY be able to use the remaining airtime balance before the bundle expires.

Q. Will I be able to roll over my unused data and airtime if I renew my bundle before or after expiry?

No, you will NOT be able to rollover your unused data and airtime if you renew before expiry. Each Xtravalue bundle have different expiration date and all unused data and airtime will be cleared once the bundle expires.

Example:

You have an Xtratalk 2000 bundle which is to expire tomorrow and you activate the same bundle today, you will be able to enjoy the bundle balance of the previous Xtratalk 2000 bundle until it expires tomorrow. After tomorrow, the balance of the previous bundle will be cleared off then you will be able to use the new bundle.


Q. How can I check my main account and XtraValue balance on XtraValue plan?

You can check your main account balance, XtraValue bundle balance and bundle expiry by dialling the code *556# & *559*61#


Q. Can I subscribe to different types of XtraValue bundle?

Yes, you can subscribe to different bundles at a time.


Q. Will I be able to use my Xtravalue bundle while roaming?

Yes, you will be able to use some selected Xtravalue bundle plans while roaming in the eligible destination. Please see below the eligible bundle plans;

  • XtraTalk 2000 & Data 2000
  • XtraTalk 5000 & Data 5000
  • XtraTalk 10000 & Data 10000
  • XtraTalk 15000 & Data 15000
  • XtraTalk 20000 & Data 20000

Q. Can I subscribe to any Xtravalue bundle while roaming?

Yes, you will be able to subscribe to any of our Xtravalue bundle plans while roaming, however, if the bundle plan is not in the listed eligible XtraValue bundle plans allowed, you will NOT be able to use it even if you are in the eligible destinations.


Q. Can I use the eligible Xtravalue bundle plan in any country while roaming?

No, you will ONLY be able to use the eligible XtraValue bundle plan while roaming in any of the eligible destinations.

Refer to table below for the eligible destinations.


Q. What activities can I perform with my Xtravalue bundle while roaming?

You will be able to perform the following activities with the eligible XtraTalk or XtraData bundle plans;

  • Make calls to eligible destinations and back home (Nigeria).
  • Receive calls from eligible destination
  • Send SMS to eligible destinations.
  • Browse while roaming in eligible destinations

Q. Will I receive the same data volume or airtime value if I activate the XtraValue bundles while roaming?

Yes, you will receive the same data volume or airtime value when you activate the XtraValue bundle plan while roaming but the depletion rate will be different from when you are back home.

Example: If you activate XtraData2000 monthly bundle in Nigeria you will receive the same 2.5GB and N2, 000 while roaming.

Refer to table below for the charges.


Q. Will I be charged the same rate when using the Xtravalue bundles locally or while roaming?

No, your calls/sms and data rate while using the Xtravalue bundles locally or while roaming in the eligible destinations will be charged differently.

Example: If you buy XtraTalk2000 bundle that gives N7,850 + 650MB, your calls, SMS and Data will be charged at N27/min, N4/SMS and N0.23/MB respectively while using it in Nigeria. However, while roaming, your calls, SMS and Data within the eligible destinations will be charged at N630/min, N300/SMS and N110/MB respectively. The reverse should apply when you return back to Nigeria.

Refer to table below for the charges.


Q. What happens, if I exhaust my Xtravalue Bundle or bundle has expired and I call an eligible destination?

If you exhaust your bundle or bundle has expired while roaming and you call an eligible destination, your calls/SMS/data will be charged from other Roaming bundle account (if available) otherwise from your main account and at standard roaming rate.


Q. What happens, if I have an active Xtravalue Bundle and I call a country not listed in the eligible destinations?

If you have an active Xtravalue bundle plan and you call any destination not in the eligible destinations, your calls/SMS/data will be charged first from a Roaming bundle account (if available) otherwise from your main account and at standard roaming rate.


Q. If I have an active Xtravalue bundle balance while roaming, will I be able to use the bundle balance when I return to Nigeria?

Yes, you will be able to use the remaining bundle balance when you return back to Nigeria and you will be charged at the applicable local rates.


Q. If I have an active Xtravalue bundle and a roaming bundle while roaming, which account will deplete first?

Your calls/sms/data will be charged in this order;

XtraValue bundle –> Roaming bundle account –> Main account.


Summary of XtraTalk bundles

Bundle Cost Airtime Value for Calls. Data Can Be Used Validity
N300 N1000 50MB Locally 7days
N500 N1,950 100MB Locally 7days
N1,000 N3,900 300MB Locally 30days
N2,000 N7,850 650MB Locally and Roaming 30days
N5,000 N19,500 1.5GB Locally and Roaming 30days
N10,000 N39,000 2.5GB Locally and Roaming 30days
N15,000 N59,000 3.5GB Locally and Roaming 30days
N20,000 N80,200 4.5GB Locally and Roaming 30days

XtraTalk Local/International Rates:
Local Calls at N27/min
International Calls at N54/min
SMS: N4/SMS

XtraTalk Roaming Rates:
Outgoing Calls in roaming country at N630/min
Outgoing calls to Nigeria at ₦630/min
Incoming from eligible destinations @ ₦420/min
SMS at ₦300
GPRS/MB at ₦110

 

Summary of XtraData Bundles

Bundle Cost

Airtime Value for Calls

Data

Can Be Used

Validity

N300

N300

300MB

Locally

7days

N500

N500

750MB

Locally

14days

N1,000

N1,000

1.5GB

Locally

30days

N2,000

N2,000

4.5GB

Locally and Roaming

30days

N5,000

N5,000

15GB

Locally and Roaming

30days

N10,000

N10,000

30GB

Locally and Roaming

30days

N15,000

N15,000

50GB

Locally and Roaming

30days

N20,000

N20,000

70GB

Locally and Roaming

30days

XtraData Local Rates:
Local Call: ₦34.2/min
Int’l Call: ₦54/min
SMS: ₦4/SMS

XtraData Roaming Rates:

XtraData 2000

Outgoing calls in Roaming Country @ ₦270

Outgoing Calls to Nigeria  @ ₦270

Incoming calls from eligible destinations ₦180

SMS @ ₦130

GPRS/MB @₦50.

XtraData 5000

Outgoing calls in Roaming Country @ ₦240

Outgoing Calls to Nigeria  ₦240

Incoming calls from eligible destinations ₦160

SMS @ ₦120

GPRS/MB @₦40.

XtraData (10000, 15000, 20000)

Outgoing calls in Roaming Country @ ₦230

Outgoing Calls to Nigeria  ₦230

Incoming calls from eligible destinations ₦150

SMS @ ₦110

GPRS/MB @ ₦40


Eligible International Destinations while in Nigeria (XtraTalk/XtraData)

Canada, China, Denmark, Norway, India, Ireland, Malaysia, Romania, Singapore, South Korea, United Kingdom, United States

 

Eligible Destinations while Roaming (XtraTalk/XtraData bundles)

United States of America, Ghana, United Kingdom, Benin Republic, South Africa, Saudi Arabia, China, France, Cameroon, Italy, Germany, Turkey, Canada, Kenya, Cote d’Ivoire, Spain, Senegal, Netherlands, Uganda, Rwanda, Sudan, Switzerland, Greece, Australia, Portugal, Belgium, Mexico, Sweden, Malta, Czech Republic, Iran, Romania, Croatia, Cyprus, New Zealand, Austria, Poland, United Republic of Tanzania, Hong Kong, Hungary, Ireland.

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