MTN Back Up

MTN Backup is a service that provides MTN subscribers a simple way to keep phone and SIM contacts safe on a secure MTN online account. It enables you save both the contacts on your SIM, and those on your handset. You can backup up to 200 contacts on your SIM and up to 5000 contacts on your mobile phone. This means that, if anything happens to your phone or SIM, you can simply restore your contacts to your new mobile phone or SIM.

How do I Get Started?

There are different ways to access the service

  • MTN Services menu (SIM menu):

Go to the menu options on your handset and locate the MTN Services menu. Then, select MTN Backup

  • START to 307 or SYNC to 307 to sync your contacts respectively

List of Compatible Phones for Handset Back up

MTN SIM Backup service is available to all phone types.

However, only android Handset can back up SIM and phone/handset contacts. The app can be downloaded from Google play store via this link https://goo.gl/Ym6upD

How much does It Cost?

The first synchronization will be billed at a flat fee of N100. Subsequent Manual backup synchronizations will be billed at N50.

Restore operations are Free of charge for first attempt.

Automatic retry will be charged at N50.

(Costs apply regardless of the number of contacts backed up)

Click here for MTN Backup FAQ

Click here to visit the MTN Backup portal