We listen. We care. We do.

Dear Valued Customer,

We understand that some of our customers in Ukraine have experienced challenges to contact their loved ones. As a result, we have stepped in with support to ensure that our customers, both at home and in Ukraine, are still able to connect with family and friends.

All of our customers will benefit from the waived sms and voice call fees to and from Ukraine. This blanket waiver has been put in place as an immediate response to the need.

We’ve worked closely with our industry body GSMA to make the connection easier. Whilst MTN does not have operations in Ukraine, we have heeded the call to remain responsive to our customers in their time of need.

*All waived fees are subject to fair use policy.