MTN XtraValue FAQs

What is MTN XtraValue Plan?


MTN XtraValue tariff Plan is a plan that rewards you airtime for National SMS & calls, International calls to selected destinations and volumes of data for browsing after subscribing to xtraValue bundle plan.

The XtraValue bundle is divided into XtraTalk (this bundle gives you more airtime than data) and XtraData (this bundle gives you more data than airtime)

Who can migrate to the New MTN XtraValue tariff plan?


How do I migrate to the XtraValue tariff plan?


Simple:
First, subscribe to any of the XtraValue bundles by dialling *131*2# and selecting any bundle of your choice. Once you have successfully subscribed to a bundle, you will be automatically migrated to XtraValue plan and your XtraValue bundle account will be credited with the bundle elements.

How much will I be charged for migrating to the XtraValue plan?


You will not be charged for migrating into the XtraValue tariff plan at any time, ONLY the bundle fee will be deducted.

How many types of MTN XtraValue Bundle are available?


There are ten (16) types of MTN XtraValue Bundles, 8 (eight) XtraTalk and 8 (eight) XtraData.

Will I be able to purchase the XtraValue bundle from any tariff plan?


Yes, you will be able to purchase any XtraValue bundle while on any prepaid tariff plan but as soon as the subscription is completed, you will be automatically migrated to XtraValue plan.

Will I be able to enjoy other MTN Products, Services, Offers and Promotions while on XtraValue Plan?


Yes, you will be able to enjoy all MTNN Products, Services, Offers and Promotions while on XtraValue plan.

Where will my National, International calls, SMS and Data be charged from if I have an active XtraValue bundle?


All your National calls, International calls to 17 selected destinations, SMS and Data will be deducted from your XtraValue bundle account until the bundle element is exhausted. As soon as the bundle elements are exhausted, your call, SMS and Data will be deducted from your normal main account or any active bonus account.

What happens if my bundle is exhausted and do not renew it?


Once you exhaust your bundle and you do not renew it, your calls, SMS or data will be deducted from your main account at the tariff plan rate. Your National calls will be charged at 20k/sec, standard International call rate and National SMS at N4. But as soon as you recharge up to the bundle fee, your bundle will be renewed automatically and calls charged at the normal XtraValue bundle rate.

Will I be able to migrate to another plan and use my active bundle on the new tariff plan?


You will be able to migrate out of XtraValue plan to another tariff plan even if you have an active XtraValue bundle BUT you will NOT be able to use the bundle on the plan you migrated to.

Will my expired bundle be auto renewed even if I am not on XtraValue Plan?


No, your bundle will not renew while you are on another tariff plan.

Will I be allowed to purchase multiple bundles while on XtraValue plan?


Yes, you will be able to purchase multiple bundles while on XtraValue pan.

Will the system be able to renew my XtraValue Bundle after exhausting the bundle elements?


Yes, your XtraValue Bundle will renew automatically after exhausting any of the bundle elements depending on the bundle type and as long as you have enough airtime.
Example:

  • You have an active XtraTalk bundle and finish the airtime, your bundle will auto-renew even if you have not exhausted the data BUT your remaining data will be rolled over to the new bundle cycle.
  • In the same way, if you have active XtraData bundle and you finish the data, your bundle will auto renew even if you have not exhausted the airtime BUT your remaining airtime will be rolled over to the new bundle cycle.

Will I be able to cancel auto-renewal anytime?


Yes, you will be able to cancel auto-renewal on your bundle anytime by sending No+Bundle code to 131. Example, if you subscribed to D300, you can opt out by texting NoD300 to 131.

What happens when I cancel auto-renewal on my bundle?


Once you cancel auto-renewal on your bundle, the bundle will not be renewed but your Calls, SMS and Data will be charged from your main account or any active bonus account.

Will I be able to roll over my unused data and airtime if I renew my bundle after expiry?


As soon as your bundle expires and you renew it, you will NOT be able to roll over any unused data or airtime. You can only roll over your unused data or airtime ONLY when you renew your bundle before the expiry date.

How can I check my main account and XtraValue balance on XtraValue plan?


You can check your main account balance, XtraValue bundle balance and bundle expiry by dialling the code *556#

Can I subscribe to the different types of XtraValue bundle?


You can subscribe to as many bundles as you want.

Summary of XtraValue Bundles


  XtraTalk Size XS S M L XL XXL XXXL XXXXL
Bundle Cost N300 N500 N1,000 N2,000 N5,000 N10,000 N15,000 N20,000
Airtime Value for Calls N975 N1,950 N3,875 N9,750 N24,500 N30,000 N50,000 N70,000
Data Value 50MB 100MB 312.50MB 625MB 1,666.67MB 3GB 4GB 5GB
How to Subscribe Text V300 to 131 Text V500 to 131 Text V1000 to 131 Text V2000 to 131 Text V5000 to 131 Text V10000 to 131 Text V15000 to 131 Text V20000 to 131
Airtime Depletion Rate (N/Min) N24 N27 N27 N33 N33 N24 N24 N24
                 
XtraData Airtime Value for Calls N372.00 N624.00 N1,275 N2,560 N6,500 N12,000 N18,850 N25,700
Data Value 150MB 300MB 750MB 2000MB 5000MB 8GB 13GB 20GB
How to Subscribe Text D300 to 131 Text D500 to 131 Text D1000 to 131 Text D2000 to 131 Text D5000 to 131 Text D10000 to 131 Text D15000 to 131 Text D20000 to 131
Airtime Depletion Rate (N/Min) N24 N27 N27 N33 N33 N24 N24 N24
Vaildity 7 Days 7 Days 14 Days 30 Days 30 Days 30 Days 30 Days 30 Days
International Rate N39.6/Min N39.6/Min N39.6/Min N39.6/Min N39.6/Min N39.6/Min N39.6/Min N39.6/Min
SMS N4/SMS N4/SMS N4/SMS N4/SMS N4/SMS N4/SMS N4/SMS N4/SMS
Selected International Destinations Canada, China, Cyprus, Denmark, Germany, Hong Kong, India, Ireland, Israel, Luxembourg, Malaysia, Malta, Romania, South Africa, South Korea, Sweden, United Kingdom, United States