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XtraSpecial Prepaid

MTN XtraSpecial Prepaid is a special plan that allows you enjoy a flat rate of 15.36k/sec for calls to ALL networks in Nigeria and to ten(10) selected international countries from the very first second. ALL MTNN Prepaid customers can migrate to XtraSpecial Prepaid tariff plan.

 

Benefits of XtraSpecial Prepaid Plan

  • Flat rate of 15.36k/sec for calls to All Local Network in Nigeria.
  • Flat rate of 15.36k/sec for calls to ten(10) international countries.
  • Special data bundles:
    6GB monthly data bundle at N2000
    3.75GB monthly data bundle at N1500
    1.5GB 14-day data bundle at N750
  • Free 10MB Data Bonus on the First recharge or First call of the month

 

How To Migrate To Xtraspecial Prepaid Plan

You can migrate to MTN XtraSpecial plan via any of the channels below:

  • Text ‘408’ to 131
  • Dial *408*1# or dial *123*2*4#
  • myMTN App: Login to myMTN App, select ‘Other Plans’ and select ‘XtraSpecial’.
  • myMTN Web:
  1. Logon to https://mymtn.com.ng
  2. Enter your phone number.
  3. Enter OTP and select ‘Proceed’.
  4. On the top right corner of the home page, click your name.
  5. Select My Plan.
  6. Select Other Plans.
  7. Select MTN XtraSpecial.

Q. What is MTN XtraSpecial?

A. MTN XtraSpecial Prepaid is a special plan that allows customers enjoy a flat rate of 15.36k/sec for calls to ALL networks in Nigeria and to ten (10) selected international countries from the very first second.


Q. Who can migrate to MTN XtraSpecial?

A. ALL MTNN Prepaid customers can migrate to MTN XtraSpecial tariff plan.


Q. How do I migrate to XtraSpecial Plan?

A. You can migrate to MTN XtraSpecial plan via any of the channels below:

    • Text ‘408’ to 131
    • Dial *408*1# or dial *123*2*4#
    • myMTN App: Login to myMTN App, select ‘Other Plans’ and select ‘XtraSpecial’.
    • myMTN Web:
      1. Logon to https://mymtn.com.ng
      2. Enter your phone number.
      3. Enter OTP and select ‘Proceed’.
      4. On the top right corner of the home page, click your name.
      5. Select My Plan.
      6. Select Other Plans.
      7. Select MTN XtraSpecial.

NB: You can also migrate into XtraSpecial plan once you buy any of the XtraSpecial Data offer via the eligible channels ONLY. See XtraSpecial summary table below


Q. What do I stand to enjoy if I migrate to this tariff plan?

A. You will enjoy the following:

    • · Flat rate of 15.36k/sec for calls to All Local Network in Nigeria.
    • · Flat rate of 15.36k/sec for calls to ten (10) international countries.
    • · Special data bundles:
        • 6GB monthly data bundle at N2000
        • 3.75GB monthly data bundle at N1500
        • 1.5GB 14-day data bundle at N750
        • 10MB Data Bonus on First recharge of the month.
    • · Free 10MB Data Bonus on the First recharge or First call of the month
    • · Plus other exciting products and services.

Q. How much will I be charged for migrating to XtraSpecial?

A. You will NOT be charged for migrating into XtraSpecial tariff plan if it is your first time in 30 days. Subsequent migrations within the same month will attract N102 migration fee.

NB: If you are on another tariff plan and you successfully buy any of the XtraSpecial Data plans, ONLY the cost of the bundle will be deducted from your account. i.e. You will NOT be charged for migrating into XtraSpecial tariff plan when you buy ANY of the XtraSpecial bundles.


Q. What are the eligible 10 destination countries that I can call at 15.36k/sec?

A. The eligible 10 countries are listed below:

    • Canada
    • China
    • Denmark
    • Norway
    • India
    • Ireland
    • Malaysia
    • Romania
    • South Korea
    • United States

Q. Will I be able to call other international countries?

A. Yes, you will be able to call other international destinations, but you will be charged at the applicable international rates.


Q. I just bought a new number and migrated from YafunYafun to XtraSpecial BUT I was charged from my Activation Bonus account for Call, SMS & Data. What does this mean?

A. Yes, you will now receive N500 activation bonus on your new number after you register and activate the number.


Q. When will I be able to use the N500 Activation bonus on my new number?

A. You will be able to use the N500 activation bonus on your new number once you perform a chargeable activity from your main account (Calls, SMS, data activities SMS, bundle activation etc.)


Q. What activities can I perform with the N500 Activation bonus?

A. You will be able to perform National calls, SMS and data from the N500 activation bonus as follows:

    • N400 for National Voice calls & SMS.
    • N100 for ALL data activities.

Q. How long will I be able to use the N500 Activation bonus?

A. The N500 Activation bonus will be valid for 7 days from the date of SIM activation BUT unused bonus will be cleared after 7days.


Q. How many times can I get the N500 Activation bonus?

A. You will receive the N500 Activation bonus ONCE after buying and registering a new MTN line.


Q. If I migrate to another tariff plan with my N500 Activation bonus, will I still be able to use it?

A. Yes, you will still be able to use the N500 Activation bonus when you migrate to another tariff plan as long as the bonus has not expired.


Q. How much will I be charged when using the Activation Bonus?

Activity Rate
Local Calls  N42.38/min
Local SMS N12.29/SMS
Local Data N0.10/MB

Q. How do I receive the Free 10MB Monthly Data Bonus on MTN XtraSpecial?

A. Easy! To receive your Free 10MB Monthly data bonus on MTN XtraSpecial, simply make your first recharge of the month via the below listed applicable recharge channels OR your first call of the month from your main account/XtraTime account.

A. Physical/Logical PIN

B. VTU

C. MTN OnDemand

D. Bank

E. Awuf4U

Note: Share N Sell will not qualify you for the free 10MB Monthly Data bonus.


Q. Okay! How much will I recharge OR many seconds/minutes of call will I make before receiving the Free 10MB Monthly Data Bonus?

A. You will receive the Free 10MB Monthly Data Bonus ONCE every month on your first recharge of N1 and above OR first call of the month from main account/XtraTime.

Example 1: If your first month recharge is N50, you will receive the Free 10MB Monthly Data Bonus.

Example 2: If your first call of the month from main account/XtraTime is 10secs, you will receive the Free 10MB Monthly Data Bonus.


Q. I just received the Free 10MB Data bonus after my First Month recharge. Will I also receive another Free 10MB Data bonus when I make my First call from Main account or XtraTime in the same month?

A. No. You will NOT receive another Free 10MB Monthly Data Bonus. BUT you will ONLY receive the Free 10MB Monthly Data Bonus ONCE a month. Either from your First recharge OR your First call of the month from main account/ XtraTime account.


Q. Can I use the Free 10MB Monthly Data Bonus to browse all websites?

A. Yes, you can use the data to browse all websites at any time of the day. There is no restriction on the websites you can access with the data bonus.


Q. What is the validity of the Free 10MB Monthly Data Bonus?

A. The Free 10MB Monthly Data bonus is valid for 30days from the date of allocation.


Q. Will I be able to share my Free 10MB Monthly Data Bonus with another number?

A. No. you will NOT be able to share/transfer the Free 10MB Monthly Data Bonus with another number.


Q. If I have an active data bundle and I also have the Free 10MB Data Bonus on First recharge or first Call offer on my line, which data will deplete first?

A. The Data bundle with the least validity period will deplete first.


Q. Will I be able to use the Free 10MB Monthly data bonus when I migrate out of MTN XtraSpecial?

A. Yes. You will be able to use the Free 10MB Monthly Data Bonus when you migrate out to another eligible tariff plan (i.e. MTN XtraValue, MTN BetaTalk, MTN Pulse, MTN Trutalk, MTN mPulse, MTN Talk on etc.) if the bonus is still within validity.


Q. How do I check the balance of my Free 10MB Monthly Data Bonus?

A. To check the balance of your Free 10MB Monthly Data bonus, simply dial *556#.


Q. How do I subscribe to any of the special data bundles?

A. You will be able to subscribe to any of the special bundles via the following channels:

Bundle SMS Keyword USSD Keyword MyMTNApp
1.5GB SP1 to 131 Dial *408*4# On XtraSpecial page
3.75GB 131 to 131 Dial *131*131# or

*408*3#

On XtraSpecial page
6GB SP to 131

or

110 to 131

Dial *131*110# or

*408*2#

On XtraSpecial page

Q. What will I get after subscribing to the Special Data bundles?

A. You will receive 1.5GB or 3.75GB or 6GB but depending on the bundle purchased.


Q. Will I be able to buy any of the data bundles multiple times?

A. Yes, you will be able to buy any of the special data bundles multiple times as long as you are on XtraSpecial plan.


Q. Will I be able to use the Special data offer for browsing all day?

A. Yes. You will be able to use XtraSpecial data bundles all-day


Q. Will I be able to roll over my data bundle?

A. You can only roll over unused data in your data main account if you renew the bundle before expiry or within the grace period after expiry.


Q. What is the validity of the XtraSpecial Data bundles?

A. The 3.75GB and 6GB data bundles are valid for 30 days from the date of activation and the 1.5GB is valid for 14-days from the date of activation.


Q. Will I buy the Special data offer while on other tariff plan?

A. You can buy any of the XtraSpecial data bundles via the channels on the table below BUT you will be automatically migrated to XtraSpecial plan:

Non-XtraSpecial

Bundle SMS Keyword USSD Keyword
1.5GB Send SP1 to 131 Dial *408*4#
3.75GB Dial *408*2#
6GB Send SP to 131 Dial *408*3#

Q. If I am on other tariff plan, will I be migrated to XtraSpecial after sending ‘131’ or ‘110’ to ‘131’?

A. No, you will only get the 3GB monthly data bundle or 4.5GB monthly data bundle BUT will NOT be migrated to XtraSpecial plan.

However, if you try to buy any of the XtraSpecial data bundles via *408#, you will get the Special data offer and will be migrated to XtraSpecial plan.


Q. Will I be able to migrate to other tariff plans after buying the XtraSpecial data offers and migrating to XtraSpecial plan?

A. Yes, you can choose to migrate to other tariff plans at any time.


Q. Will I still be able to use the XtraSpecial data offer after I migrate out of XtraSpecial tariff plan?

A. Yes, you will continue to use the XtraSpecial data bundle until it is expires/gets exhausted.


Q. Will I be automatically migrated out of XtraSpecial plan if I don’t renew the XtraSpecial Data offer?

A. No, once your XtraSpecial data offer expires your line will remain on XtraSpecial plan until you decide to migrate out.


Q. Will my XtraSpecial data offer renew if I have already migrated to another tariff plan?

A. If you have migrated to another tariff plan with:

a. 6GB XtraSpecial bundle on auto-renewal, the bundle will renew AND you will get 4.5GB monthly data bundle on the new tariff plan you migrated.

b. 3.75GB XtraSpecial bundle on auto-renewal, the bundle will renew BUT you will only get 3GB monthly data and NOT 3.75GB monthly data on the new tariff plan you migrated.

c. 1.5GB bi-weekly XtraSpecial bundle on auto-renewal, the bundle will NOT renew and will expire on the specific date.


Q. I noticed that when I tried to a buy data bundle, I got a prompt suggesting I buy an XtraSpecial bundle.

A. Yes. As an XtraSpecial customer, when buying a Data bundle you will get a prompt suggesting an XtraSpecial bundle instead of the Data bundle you are trying to buy.

Example: If you want to buy an Access bundle of 750MB for N500 valid for 14days, you will get a prompt on your phone, suggesting that you purchase the XtraSpecial N750 for 1.5GB valid for 14days.

Note: The XtraSpecial bundle that will be suggested to you will depend on the Access Data bundle you are trying to buy.

See XtraSpecial table below for the full list of the XtraSpecial bundles that will be cross-sold at the point of Access Data bundle purchase.


Q. What happens when I select the XtraSpecial bundle the system suggested?

A. When you select the option to buy the XtraSpecial Data bundle instead of the Access Data bundle, the system will activate ONLY the XtraSpecial bundle on your line and the Access Data bundle will not be activated.


Q. What happens if I don’t want the suggested XtraSpecial bundle?

A. If you don’t want the XtraSpecial bundle suggested to you, simply select the Access bundle on the cross-selling menu and the system will activate ONLY the Access bundle on your line.

Note: Only the bundle you select will be activated on your line i.e. if you select the suggested XtraSpecial bundle, the Access Data bundle will not be activated on your line but if you select the Access Data bundle, the suggested XtraSpecial bundle will not be activated on your line.


Q. On which channel of activation will I get the cross-sell menu?

A. You will get the XtraSpecial cross-sell menu when you buy Access Data bundle using myMTN app/web, USSD and SMS.


Q. What should I do to get the 10% airtime bonus on recharge?

A. You can get the 10% airtime Bonus on recharge when you recharge via the eligible recharge channels listed below:

    1. MTNOnDemand (*904#)
      • Bank Account option
      • Debit Card option
    2. myMTN app
      • Bank Account option
      • Debit Card option
      • TopUp Card option.

Q. How long will I be able to use the 10% Airtime bonus on recharge?

A. The 10% Airtime bonus on recharge will be valid for 7 days BUT unused bonus will be cleared after 7days.


Q. Will I be able to share my 10% airtime bonus on recharge?

A. No. 10% Airtime bonus on recharge can’t be shared/transferred to another line.


Q. Will I get 10% Airtime bonus on recharge when I receive or send airtime via Share n Sell?

A. No. You will not get the 10% Airtime bonus on recharge when you receive or send airtime via Share n Sell.


Q. What activities can I perform with the 10% Airtime bonus on recharge?

A. You will be able to make local calls, send SMS and browse any website or app with the 10% Airtime bonus on recharge.


Q. How much will I be charged when using the 10% Airtime bonus on recharge?

A. The table below contains the rate you will be charged from the 10% Airtime bonus on recharge

  10% Airtime Bonus on Recharge
Local Calls 40k/sec (N24/min)
Local SMS N4/SMS
Local Data N15/MB

Q. When will I be able to use the 10% Airtime bonus on recharge?

A. You will be able to use the 10% Airtime bonus on recharge at any time of the day.


Q. If I get airtime on my Pulse main account and I also have the 10% Airtime bonus on recharge, which account will be charged when I make calls?

A. Your 10% Airtime bonus on recharge will be charged first until it is exhausted and subsequent charges will be from your main account or any available voice bonus.


Q. How many times can I get the 10% Airtime bonus on recharge?

A. You will receive the 10% Airtime bonus on recharge for every recharge you make via the eligible channels.


Q. If I migrate to another tariff plan with my 10% Airtime bonus on recharge, will I still be able to use it?

A. Yes, you will still be able to use the 10% Airtime bonus on recharge when you migrate to another tariff plan as long as the bonus has not expired.


Summary of MTN XtraSpecial Prepaid

  National 10 International Destinations
Calls 15.36k/sec (N9/min) 15.36k/sec (N9/min)
SMS N4.00/SMS Standard International SMS rates Apply

XtraSpecial Special Data Bundles

Bundles Opt in (XtraSpecial Only) Opt in (Other tariff Plans) Cost Validity Renewal Opt-in Renewal Opt-out
1.5GB SMS SP1 to 131

Dial *131*1*2#

Dial *408*4#

Dial *408*4# N750 14 days RSP1 to 131 NOSP1 to 131
3.75GB SMS 131 to 131

Dial *131*1*3#

Dial *408*3#

Dial *408*3# N1,500  

 

30 days

R131 to 131 NO131 to 131
6GB SMS SP to 131

SMS 110 to 131

Dial *131*110#

Dial *408*2#

SMS SP to 131

Dial *408*2#

N2,000 RSP to 131 NOSP to 131

XtraSpecial Cross-Sell Table

Bundle Customer Tries to Purchase Bundle Suggested to Customer
N500 for 1GB (7days) XtraSpecial N750 for 1.5GB (14days)
N500 for 750MB (14days) XtraSpecial N750 for 1.5GB (14days)
N1000 for 1.5GB (30days) XtraSpecial N1500 for 3.75GB (30days)
N1500 for 3GB (30days) XtraSpecial N1500 for 3.75GB (30days)
N2000 for 4.5GB (30days) XtraSpecial N2000 for 6GB (30days)
N2000 for 6GB (30days) XtraSpecial N2000 for 6GB (30days)

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